At a Glance
- Tasks: Support a dynamic healthcare team with hands-on HR solutions and employee relations.
- Company: Join Kernow Health CIC, an innovative healthcare organisation in Cornwall.
- Benefits: Enjoy flexible working, competitive salary, NHS pension, and career development opportunities.
- Other info: Be part of a friendly team dedicated to high-quality HR services.
- Why this job: Make a real impact in healthcare while developing your HR skills in a supportive environment.
- Qualifications: CIPD Level 5 or equivalent HR experience, strong communication, and relationship-building skills.
The predicted salary is between 37000 - 45000 € per year.
Location: Hybrid (mix of onsite and offsite working)
Hours: 37.5 hours per week
Kernow Health CIC is looking to welcome a dynamic and dedicated HR Business Partner to our team. This role offers an exciting opportunity to contribute to a forward‑thinking, innovative healthcare organisation based in Cornwall. The successful candidate will play a pivotal role in supporting our Integrated Urgent Care Service (IUCS) while also contributing to the broader organisation.
As HR Business Partner, you will deliver comprehensive, operational HR support, acting as a trusted partner to managers and a visible presence for staff.
Key responsibilities:- Personally manage a wide range of employee relations cases, including sickness absence, grievances, disciplinaries, performance and capability matters.
- Lead workforce welfare activity, including Occupational Health referrals, risk assessments and wellbeing support.
- Conduct investigations and formal HR meetings, working flexibly to meet staff during their scheduled shifts, including evenings and weekends when required.
- Support and coach managers to build confidence in managing people issues effectively and consistently.
- Work closely with the Head of HR to translate people strategy into practical, operational delivery.
- Contribute to HR projects and service improvements that strengthen workforce practice and organisational outcomes.
- Provide expert HR advice and guidance to managers and staff on HR matters, supporting managers in dealing with complex casework, performance, attendance, and employee relations issues.
- Build strong, credible working relationships with managers and staff at all levels, acting as a trusted, impartial advisor on workplace issues and people matters.
- Support the HR department in implementing programs to improve the employee experience.
- Collaborate with other HR areas to ensure processes are efficient and aligned between business areas.
- Help identify and plan appropriate development interventions for teams.
- Maintain good relations with trade unions and lead negotiations where necessary.
- Support project work and deliver key HR team deliverables, including recruitment campaigns and wellbeing initiatives.
- Provide administrative support to the Head of HR, including managing agendas/minutes and collating reports.
- Maintain flexibility to work outside standard office hours, conducting formal HR meetings with staff working unsocial hours.
- Ensure grievance, disciplinary, capability and other formal employee relations meetings can be conducted during staff shifts where appropriate.
- CIPD Level 5 qualification (or equivalent professional HR qualification), or demonstrable equivalent operational HR experience in a complex, fast‑paced environment.
- Proven experience delivering hands‑on HR support with a strong focus on employee relations.
- Experience working closely with frontline managers and staff, providing practical, solution‑focused HR advice in real time.
- Strong knowledge of UK employment legislation and its practical application.
- Experience supporting services operating extended hours or 24/7.
- Experience working within healthcare, urgent care, call centre, or similarly high‑volume, regulated service environments.
- Excellent communication and relationship‑building skills.
- High emotional intelligence and sound professional judgment.
- A proactive, solutions‑focused approach.
- Flexibility to support staff working unsocial hours when required.
- Supportive and collaborative environment: Be part of a friendly, agile team dedicated to delivering high‑quality HR services across a multi‑disciplinary environment.
- Flexible working: Benefit from hybrid arrangements and the flexibility to manage your own time effectively.
- Career development: Access to continued professional development opportunities, with support for further training and education.
- Competitive salary, NHS pension scheme, and additional benefits including competitive holiday entitlement with the option to buy and sell annual leave.
- Work‑life balance: Although flexibility is required, particularly in supporting out‑of‑hours services, we value your work‑life balance and aim to support it wherever possible.
Closing date: 3 June 2026
HR Business Partner in Truro employer: KERNOW HEALTH CIC
Kernow Health CIC is an exceptional employer, offering a supportive and collaborative environment where HR professionals can thrive. With a focus on employee wellbeing and career development, the hybrid working model allows for flexibility while contributing to a forward-thinking healthcare organisation in beautiful Cornwall. Join us to make a meaningful impact in the Integrated Urgent Care Service and enjoy competitive benefits, including a generous NHS pension scheme and opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land HR Business Partner in Truro
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in healthcare. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common HR scenarios. Think about how you’d handle employee relations cases or support managers with performance issues. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your knowledge of UK employment legislation during interviews. It’s a big deal in HR, and demonstrating your expertise will set you apart from the competition. We believe in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Kernow Health CIC.
We think you need these skills to ace HR Business Partner in Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Business Partner role. Highlight your experience in employee relations and any relevant qualifications, like your CIPD Level 5. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our innovative healthcare organisation. We love seeing genuine enthusiasm!
Showcase Your Experience:In your application, be sure to showcase your hands-on HR support experience, especially in complex environments. We’re keen on candidates who can provide practical, solution-focused advice, so share specific examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at KERNOW HEALTH CIC
✨Know Your Stuff
Make sure you brush up on UK employment legislation and its practical application. Familiarise yourself with common employee relations issues, as you'll need to demonstrate your hands-on HR experience during the interview.
✨Showcase Your People Skills
As an HR Business Partner, building relationships is key. Prepare examples of how you've successfully supported managers and staff in the past. Highlight your emotional intelligence and ability to handle sensitive situations with care.
✨Be Ready for Real Scenarios
Expect situational questions that test your problem-solving skills. Think about specific cases you've managed, like grievances or performance issues, and be ready to discuss your approach and the outcomes.
✨Flexibility is Key
Since this role requires working outside standard hours, be prepared to discuss your availability and willingness to support staff during unsocial hours. Show that you're adaptable and committed to the team's needs.
