At a Glance
- Tasks: Coordinate and deliver diabetes education programmes while supporting educators and patients.
- Company: Join a dynamic healthcare team focused on improving diabetes education in Cornwall.
- Benefits: Enjoy NHS pension, competitive leave options, and professional development opportunities.
- Other info: Flexible working environment with opportunities for growth and collaboration.
- Why this job: Make a real difference in people's lives by empowering them with diabetes management skills.
- Qualifications: Healthcare experience and a passion for teaching are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Diabetes and You Clinical Programme Coordinator is a clinically informed education and programme delivery role supporting the operational management, development and delivery of the Diabetes and You structured education programme across Cornwall and the Isles of Scilly.
Main duties of the job
- Provide clinical insight and operational leadership to support safe, effective and sustainable delivery of Diabetes and You aligned to NICE structured education standards and QISMET requirements.
- Support delivery of patient structured education courses, educator forums and mentorship, Train the Trainer activity, programme reporting and evaluation, ongoing development of educational content and resources.
- Work closely with the Education Lead, educators, Primary Care Networks (PCNs), practices and wider system partners to improve access, quality and consistency of structured diabetes education across Cornwall and the Isles of Scilly.
Job responsibilities
- Programme Coordination & Operational Delivery
- Support day-to-day operational management of the Diabetes and You programme.
- Coordinate local delivery of Diabetes and You courses across Cornwall and the Isles of Scilly through PCNs, practices and commissioned educators.
- Plan and coordinate educator delivery, venues and programme activity.
- Maintain oversight of programme activity, registrations, attendance and completion data with administrative support.
- Support programme reporting, evaluation and quality monitoring requirements.
- Develop and implement innovative operational processes to improve delivery and accessibility.
- Collaborate with the Education Lead and Training Hub team to support sustainability and continuous improvement.
- Communicate and engage with PCNs, practices and system partners regarding the programme.
- Identify gaps in delivery capacity and develop solutions to maintain equitable access across Cornwall and the Isles of Scilly.
- Explore and develop new approaches to improve engagement, accessibility and uptake of structured education.
- Structured Patient Education Delivery
- Deliver Diabetes and You structured education sessions to patients, carers and families where appropriate.
- Support and facilitate delivery capacity across PCNs and educator teams, providing direct delivery when required to aid continuity, workforce development or gaps.
- Facilitate group education sessions in an engaging, inclusive and supportive manner.
- Promote patient self‑management, behaviour change and understanding of type 2 diabetes.
- Deliver both face‑to‑face and virtual education sessions as required.
- Ensure delivery aligns with the agreed curriculum, programme standards and educational principles.
- Support engagement and re‑engagement of participants when needed.
- Maintain sensitivity to emotional, behavioural and educational needs of participants.
- Educator Support & Workforce Development
- Recruit, onboard and provide ongoing support to Diabetes and You educators.
- Deliver Train the Trainer sessions and educator development activity.
- Support educator forums, Communities of Practice and peer support activity.
- Mentor, guide and support educators delivering the programme.
- Facilitate workforce development aligned to structured education delivery and long‑term conditions management.
- Contribute to ongoing review, innovation and development of educational materials, presentations and programme resources.
- Clinical & Quality Support
- Provide clinical insight to support safe and evidence‑based programme delivery.
- Support curriculum updates to ensure content reflects current evidence, guidance and best practice.
- Support quality assurance processes aligned to QISMET and NICE structured education standards.
- Contribute to audit, evaluation and continuous improvement activity.
- Escalate risks, issues or governance concerns appropriately.
- Collaboration & System Working
- Develop effective relationships with PCNs, GP practices, educators and wider system partners.
- Collaborate with specialist diabetes teams and relevant stakeholders to support integrated pathways and consistent messaging.
- Promote equitable access to structured education across Cornwall and the Isles of Scilly, including underserved and rural communities.
- Support development of flexible delivery models including virtual, community and evening delivery where appropriate.
- General
- Actively contribute to the organisation's values and behaviours, ensuring relevant processes are open and transparent.
- Promote a positive organisational image.
- Promote own personal and others' health, safety and security, reporting risk in accordance with policy.
- Manage equipment and resources effectively to reduce waste and promote cost efficiency.
- Ensure safety and maintenance of equipment, reporting defects or loss.
- Maintain personal development, participate in annual appraisal and appropriate training activities.
- Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols.
- Take responsibility to align your objectives with the core team and organisational objectives.
- Demonstrate agility by working flexibly in response to changing organisational requirements and priorities.
You will be expected to carry out any other duties that may reasonably be required in line with your main duties, as directed by your line manager.
Person Specification
- Qualifications
- Current NMC/HPC or equivalent professional registration.
- Evidence of ongoing CPD and professional development.
- Teaching/education qualification, willingness to work towards it.
- Diabetes or long‑term conditions related qualification/experience.
- Behaviour change/coaching training.
- Experience
- Experience working within healthcare, long‑term conditions or workforce development.
- Knowledge of type 2 diabetes and principles of self‑management support.
- Understanding of primary care and multidisciplinary working.
- Experience facilitating education, training or group sessions.
- Experience providing clinical leadership, educator support, service development or leading areas of programme delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Benefits
- Access to NHS Pension Scheme.
- Competitive annual leave with buy/sell options.
- Competitive sickness, maternity and paternity provisions.
- Employee benefits programme via Vivup.
- Access to training and professional development through the Cornwall Primary Care Training Hub.
Diabetes and You Clinical Programme Coordinator in Truro employer: KERNOW HEALTH CIC
As a leading provider of diabetes education in Cornwall and the Isles of Scilly, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility, while our commitment to continuous professional development ensures that you will have access to training opportunities and resources to enhance your skills. Join us in making a meaningful impact on the lives of individuals living with diabetes, all while enjoying competitive benefits and a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Diabetes and You Clinical Programme Coordinator in Truro
✨Tip Number 1
Network like a pro! Reach out to people in the diabetes education field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your experience in programme coordination and structured education delivery. This will help you stand out during interviews and demonstrate your passion for improving diabetes care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your clinical insight and operational leadership can enhance the Diabetes and You programme.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the StudySmarter team and contributing to diabetes education across Cornwall and the Isles of Scilly.
We think you need these skills to ace Diabetes and You Clinical Programme Coordinator in Truro
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Diabetes and You Clinical Programme Coordinator role. Highlight your relevant experience in healthcare, education, and diabetes management to show us you’re the perfect fit!
Showcase Your Passion:We love seeing candidates who are genuinely passionate about diabetes education and patient care. Share any personal experiences or motivations that drive you to work in this field, as it helps us connect with you on a deeper level.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KERNOW HEALTH CIC
✨Know Your Stuff
Make sure you brush up on the latest guidelines and standards related to diabetes education, especially NICE and QISMET. Being able to discuss these in detail will show that you're not just familiar with the role but also passionate about delivering high-quality education.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in healthcare, particularly in diabetes or long-term conditions. Highlight any instances where you've facilitated education sessions or supported educators, as this will resonate well with the interviewers.
✨Engage with the Role
During the interview, express your enthusiasm for the Diabetes and You programme. Discuss how you would approach coordinating local delivery and improving access to education. This shows that you’re not just looking for a job, but are genuinely interested in making a difference.
✨Ask Thoughtful Questions
Prepare some insightful questions about the programme and its challenges. Inquire about how they measure success or what innovative approaches they’re considering for engagement. This demonstrates your proactive mindset and commitment to continuous improvement.
