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- Tasks: Provide admin and reception support at GP practices across Cornwall.
- Company: Kernow Health CIC, a local organisation dedicated to patient care.
- Benefits: Flexible shifts, 6 weeks holiday, training opportunities, and a supportive team.
- Why this job: Make a difference in patient care while enjoying work-life balance.
- Qualifications: Compassionate, enthusiastic, with good communication skills.
- Other info: Join a dynamic team and grow your career in healthcare.
Staff Bank Admin and Medical Receptionist – Kernow Health CIC
Job summary: Kernow Health CIC is looking for dedicated and flexible Admin & Medical Receptionists to cover short-term vacancies at GP practices as and when required.
Note to all prospective candidates – the advert stipulates the location is Truro, which is where Kernow Health CICs HQ is located. However, Staff Bank shifts can arise at any of the GP Practices located throughout Cornwall. For the purpose of this advert, we are inviting applications from those who wish to work in Central and West Cornwall.
Kernow Health CIC proudly hosts the Staff Bank on behalf of all General Practices in Cornwall. As part of our flexible workforce, you will help to ensure that practices have sufficient cover to deliver their services while helping to support patients on their health and wellbeing journey.
Working via the Staff Bank will offer you the flexibility to travel within an agreed radius from your home address, on days that suit you, which enables you to balance your work and home life.
Responsibilities
You will be responsible for the general administrative and reception duties within a Practice and work with established processes, policies and procedures to provide a comprehensive high-quality service. Dealing efficiently and courteously with patient enquiries.
Your regular duties in this role will be dealing with telephone, face-to-face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team, and assisting patients to access our services and those available in the wider community.
Requirements
We are looking for caring, compassionate, and enthusiastic team members with an interest in patient care, good communication skills and a positive attitude.
About Us
Kernow Health CIC is a local organisation, owned by General Practitioners, delivering a number of NHS contracts across Cornwall where profits are reinvested back into the company to support healthcare across Cornwall.
Benefits
- Employee benefit programme through Vivup!
- 6 weeks pro rata holiday entitlement (including bank holidays), with the ability to buy and sell annual leave.
- Being part of a local, agile and innovative team.
- Access to a great support network within a multi-professional team.
- Access to pension scheme, sickness, maternity and paternity pay.
- Access to training and continuous professional development through the Cornwall Training Hub.
Kernow Health CIC is an equal opportunities employer and welcomes applications from all sections of the community.
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Staff Bank Admin and Medical Receptionist - Kernow Health CIC employer: KERNOW HEALTH CIC
Contact Detail:
KERNOW HEALTH CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Bank Admin and Medical Receptionist - Kernow Health CIC
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Be flexible and open-minded! Since the role involves covering various practices, show your willingness to travel and adapt to different environments. This flexibility can make you stand out to employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to admin and patient care. Think about scenarios where you’ve demonstrated good communication skills or handled difficult situations with patients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Staff Bank Admin and Medical Receptionist - Kernow Health CIC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Staff Bank Admin and Medical Receptionist role. Highlight any relevant experience in admin or medical reception, and don’t forget to showcase your communication skills and compassion for patient care!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to work with Kernow Health CIC. Share specific examples of how your skills align with the responsibilities mentioned in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon and make sure your points are easy to understand. We want to see your personality shine through, so don’t be afraid to let that come across!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at KERNOW HEALTH CIC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Staff Bank Admin and Medical Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like handling patient enquiries and booking appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves dealing with patients face-to-face and over the phone, it's crucial to highlight your communication skills. Prepare examples of how you've effectively handled difficult situations or provided excellent customer service in the past. This will show that you're not just a good fit for the role but also for the compassionate environment at Kernow Health CIC.
✨Be Ready to Discuss Flexibility
As the position requires covering shifts across various GP practices in Cornwall, be prepared to discuss your availability and willingness to travel. Share any previous experiences where you adapted to changing schedules or worked in different locations, as this will demonstrate your flexibility and commitment to the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Kernow Health CIC supports its staff. This shows your genuine interest in the organisation and helps you assess if it’s the right fit for you.
