At a Glance
- Tasks: Lead client delivery, translating needs into impactful AI solutions and managing implementation cycles.
- Company: Join a fast-growing AI startup backed by top VCs, transforming enterprise data accuracy.
- Benefits: Competitive salary, equity, generous holiday, and work-from-anywhere options.
- Other info: Thrilling, high-autonomy role in a vibrant London office with team events.
- Why this job: Be at the forefront of AI innovation, working directly with founders in a dynamic environment.
- Qualifications: 3-7 years in client-facing roles, technical fluency, and strong problem-solving skills.
The predicted salary is between 80000 - 100000 £ per year.
About Kernel
Enterprise AI only works when the underlying data is accurate - but most CRMs are filled with duplicates, broken hierarchies, and outdated information that undermine forecasting, territory planning, and AI deployments. We’ve raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to solve this with Agentic Company Data - the AI-native alternative to Dun & Bradstreet. RevOps teams at Gong, Legora, Mistral, Canva and Zip use Kernel to eliminate duplicates, fix hierarchies, and deliver the accuracy they need to operate with confidence. What a RevOps expert can do manually for a single record, Kernel can do safely at scale for an entire CRM. Our platform gives teams confidence in the data foundation that powers enterprise decision-making and AI.
Your Role
As a Client Delivery Lead, you’re the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success. Working closely with Account Executives, Product and Engineering, you’ll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you’ll stay ahead of client requirements and the latest market innovation.
What You’ll Be Doing:
- Partnering with Account Executives in late-stage cycles as the technical expert
- Running and delivering high quality POCs in a timely manner
- Leading and owning the full implementation cycle from kick-off to go-live
- Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
- Acting as a trusted advisor for your portfolio comprised of multiple clients
- Provide feedback to the Product team to ensure constant improvement and iteration
What You Bring:
- 3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting
- Technical fluency (APIs, Javascript etc) and understanding of data systems
- A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn’t serve the customer
- Advanced analytical and problem-solving skills, with close attention to detail
- Comfortable navigating ambiguity and solving technical challenges creatively
- Experience working in fast-paced, startup environments
- Ability to manage multiple clients and projects at once
- Strong communication skills and the ability to build trusted customer relationships
- Flexibility to occasionally work later hours to support US-based customers
Nice to have, but not required:
- Experience working with AI products or use cases
- Familiarity with RevOps workflows and systems, including CRMs and related tooling
This role may not be for you if you:
- Prefer a lot of structure or close guidance
- Prefer routine over variety
- Are looking for a purely internal, non-customer-facing role
This role is definitely not for you if you:
- Prefer fully remote work (this role requires 4+ days per week in the London office)
- Don’t enjoy intense, fast paced workspace or ambiguity
- Want to manage rather than build and deliver
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
Salary: £80,000 – £100,000 + equity
- 24 days holiday per year + bank holidays
- £450 Monthly Office Dinner Allowance
- 2 weeks work-from-anywhere
- Generous parental leave policy
- Pension plan
- Top-spec equipment and central London office
- Team events and dinners
- Work directly with the founders to scale the systems that power enterprise AI
- High-autonomy, high-trust environment with a small team shipping at pace
Interview Process
- Stage 1 – Video call with the Talent Lead.
- Stage 2 – Video call with the Hiring Manager.
- Stage 3 – Case study interview (in person) with the team.
- Stage 4 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
Client Delivery Lead employer: Kernel Company
Kernel is an exceptional employer that thrives on innovation and collaboration, offering a dynamic work culture where employees are empowered to take ownership of their projects. With a focus on personal and professional growth, the company provides ample opportunities for learning and development, alongside competitive benefits such as equity, generous holiday allowances, and a supportive environment that values autonomy. Located in the heart of London, employees enjoy a vibrant city life while working closely with founders to shape the future of enterprise AI.
StudySmarter Expert Advice🤫
We think this is how you could land Client Delivery Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Delivery Lead at Kernel Company!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Kernel Company or be willing to refer you for that Client Delivery Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Kernel Company who’s on the lookout for their next Client Delivery Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Delivery Lead role at Kernel Company!
We think you need these skills to ace Client Delivery Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Kernel Company. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Kernel Company
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Kernel Company. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
