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- Tasks: Deliver exceptional service and boost sales while representing the iconic Saint Laurent brand.
- Company: Join the prestigious Yves Saint Laurent team at Harrods.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with a commitment to innovation and creativity.
- Why this job: Be a part of a luxury fashion revolution and make lasting client connections.
- Qualifications: Experience in luxury retail, strong interpersonal skills, and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à -porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
As a Client Advisor of Saint Laurent your role will entail actively contributing to the store sales by providing a remarkable and memorable service to all internal and external clients. You will also support the management team through representing the Company, upholding brand and image at all times.
Mission
- Maximize sales and provide excellent customer and after-sales service
- Actively develop new clients and consistently strengthen existing client relationships
- Play an active role in maintaining a positive and professional working environment
- Highlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitors
- Possess the ability to work well in a team and the willingness to support and assist your colleagues
- Promote the brand’s culture internally and externally, acting as a brand ambassador at all times
- Maintain organisation, grooming and appearance standards, whilst respecting guidelines
- Actively support management with key in store processes to ensure compliance and standards
- Contribute and support with the back of house operations and processes, e.g. stock control and inventories
Profile
- Experience in the sale of luxury goods or retail
- Product sensitivity and a strong market/fashion trend knowledge
- Excellent interpersonal skills
- Adaptability, natural curiosity and authenticity
- Commitment to take part in innovative projects
- Open-minded and creatively driven
- Sales orientated and ambitious
- Team player full of drive and optimism
- Willingness to learn and improve
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
SAINT LAURENT Client Advisor (Harrods) in London employer: Kering
Contact Detail:
Kering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAINT LAURENT Client Advisor (Harrods) in London
✨Tip Number 1
Get to know the brand inside out! Dive into Saint Laurent's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with clients as a true brand ambassador.
✨Tip Number 2
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t hesitate to reach out to current or former employees. Building relationships can open doors that applications alone can't.
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you showcase your customer service skills. Being able to demonstrate how you'd engage with clients can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in being part of the Saint Laurent family. Don’t miss out!
We think you need these skills to ace SAINT LAURENT Client Advisor (Harrods) in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share why you’re excited about the Saint Laurent brand and how it resonates with you. We want to see your enthusiasm for the role and the products.
Highlight Relevant Experience: Make sure to showcase any experience you have in luxury retail or customer service. We’re looking for candidates who can bring their skills to the table, so don’t be shy about mentioning your past roles and achievements!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Client Advisor role. We appreciate when applicants show they’ve done their homework on us and the position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at Kering
✨Know Your Brand Inside Out
Before your interview, dive deep into the history and values of Saint Laurent. Understand their latest collections and what sets them apart in the luxury market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in luxury retail and how you've successfully built client relationships. Think of specific examples where you exceeded sales targets or provided exceptional customer service. This will demonstrate your ability to contribute to the store's success.
✨Dress the Part
As a Client Advisor, your appearance reflects the brand. Dress in a way that aligns with Saint Laurent’s aesthetic while still being comfortable. This shows that you understand the importance of personal presentation in the luxury retail environment.
✨Be Ready to Collaborate
Emphasise your teamwork skills during the interview. Share experiences where you supported colleagues or contributed to a positive work environment. Saint Laurent values collaboration, so showing that you're a team player will resonate well with the interviewers.