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For Companies At a Glance
- Tasks: Manage client relations and provide exceptional customer service in a luxury environment.
- Company: Join Pomellato, a leading global luxury Italian jewellery brand.
- Benefits: Opportunities for growth, talent development, and a dynamic team culture.
- Other info: Fluent English required; other languages are a plus. Join us at Harrods!
- Why this job: Be a brand ambassador and make a real impact in the luxury fashion world.
- Qualifications: 1-3 years of customer service experience and a passion for luxury and fashion.
The predicted salary is between 30000 - 42000 £ per year.
About us
Pomellato is the first global luxury Italian fashion fine jeweler, unconventional and colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à -porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colourful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, and unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.
Job Description
We are currently looking for a Sales Associate to join our Pomellato dynamic team based in London Harrods.
How you will contribute
The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.
Who you are
- 1-3 years experience in the same position gained in a very customer service focused environment
- Genuine passion for luxury & fashion
- Strong communication skills and interpersonal sensitivity
- Excellent negotiation skills
- Customer oriented
- Entrepreneurial attitude
- Positive attitude, enthusiastic and team oriented
- Well-integrated in the social environment
- Fluent in English (speech & written); knowledge of any other language is greatly appreciated
- Good knowledge of MS Office and Outlook is also required
Why work with us?
This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Job Type: Regular
Start Date Schedule: Full time
Organization: Pomellato (UK) Ltd.
POMELLATO - Sales Associate - Harrods in London employer: Kering
Contact Detail:
Kering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POMELLATO - Sales Associate - Harrods in London
✨Tip Number 1
Get to know the brand inside out! Research Pomellato's history, values, and unique selling points. This way, when you walk into that interview, you can show off your passion for luxury and fashion, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down how you'll engage with customers. Remember, it's all about building relationships and understanding client needs, so be ready to showcase your interpersonal sensitivity.
✨Tip Number 3
Show off your entrepreneurial attitude! Think of ways you can contribute to sales growth and client recruitment. Bring some fresh ideas to the table during your interview to demonstrate your proactive approach and enthusiasm for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at Pomellato. Let's make this happen together!
We think you need these skills to ace POMELLATO - Sales Associate - Harrods in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fashion shine through. We want to see how your enthusiasm aligns with Pomellato's vibrant spirit and unique style.
Tailor Your Experience: Make sure to highlight your previous customer service experience in a way that connects with the role. We’re looking for someone who can manage client relations like a pro, so share specific examples that showcase your skills.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value self-confidence and creativity, so show us who you are and how you embody the Pomellato philosophy.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Kering
✨Know Your Brand
Before the interview, dive deep into Pomellato's history, values, and unique selling points. Understand their approach to luxury jewellery and how they blend traditional craftsmanship with contemporary design. This knowledge will help you demonstrate your genuine passion for the brand during the conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you excelled in customer service. Highlight situations where you identified customer needs and provided tailored solutions. This will show that you have the experience and mindset to thrive in a customer-focused environment like Pomellato.
✨Practice Your Communication
Strong communication skills are key for a Sales Associate. Practise articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to refine your negotiation skills and ensure you can engage customers effectively.
✨Embrace Your Enthusiasm
Pomellato values a positive and enthusiastic attitude. During the interview, let your passion for luxury and fashion shine through. Share what excites you about the role and how you can contribute to the team’s success. A genuine enthusiasm can set you apart from other candidates.