At a Glance
- Tasks: Lead and inspire a sales team to deliver exceptional service and achieve business goals.
- Company: Join Gucci, a leader in luxury fashion with a modern approach.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Diverse and inclusive culture with opportunities for personal growth.
- Why this job: Be part of a dynamic team at one of the world's most desirable fashion houses.
- Qualifications: Experience in luxury fashion management and a passion for style.
The predicted salary is between 29000 - 35444 £ per year.
Summary Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion.
The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses.
Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
We are looking for a Team Manager to join our leadership team in London Multistore - Heathrow on a permanent contract.
You will lead a sales team from the shopfloor to achieve business and product category goals.
You will develop and grow the talent within your team.
Job Description Key Accountabilities Lead and inspire a team of Client Advisors on the shopfloor to ensure exceptional service is delivered Monitor the performance of the assigned product categories and proactively propose action plans to reach the business targets Lead the execution of Clienteling activities with your team, developing actions to activate, retain and develop a client base Participate in attracting, recruiting, and developing a high performing team Provide support and regular feedback to Client Advisors ensuring their development is ongoing and their motivation and sense of belonging are high Partner with the Store Director/Manager and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors Partner with the Store Director/Manager and Human Resources on employee relations issues to ensure effective resolution Key Requirements Proven experience as a Team/Department Manager within Fashion Luxury industry Proven ability to drive results and organizational skills Commercial awareness and business acumen Talent for managing, coaching, and developing a team Strong communication skills Passion for Fashion Luxury industry Gucci is made of people who are diverse, talented and unique.
You're invited to come and show us the Dream-maker that you are.
Job Type Regular Start Date2026-11-22Schedule Full time Organization Gucci Ltd.
Department: Sales
GUCCI Team Manager - Heathrow employer: Kering
Balenciaga is an exceptional employer that champions a culture of creativity and personal growth, making it an ideal place for those passionate about luxury retail. Located on New Bond Street, the heart of high fashion, employees benefit from a dynamic work environment that encourages meaningful client interactions and offers opportunities for professional development. With a commitment to excellence and a focus on building lasting relationships, Balenciaga provides a unique platform for individuals to thrive in their careers while embodying the brand's innovative spirit.
StudySmarter Expert Advice🤫
We think this is how you could land GUCCI Team Manager - Heathrow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kering, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kering!
We think you need these skills to ace GUCCI Team Manager - Heathrow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kering, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kering and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kering that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kering
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
