At a Glance
- Tasks: Assist customers with product inquiries and resolve post-sale issues.
- Company: Join the iconic Gucci team, known for luxury and innovation.
- Benefits: Enjoy a competitive salary, full-time hours, and career growth opportunities.
- Other info: Dynamic work environment with a focus on teamwork and customer care.
- Why this job: Be part of a brand that values customer satisfaction and quality service.
- Qualifications: Strong communication skills and a passion for luxury products.
The predicted salary is between 24750 - 30250 £ per year.
Summary Job Family Group Description - Supply
Chain: Gathers pre- and post-production cycle jobs in fields such as resource planning, order management, logistics and distribution, warehousing and aftersales repair services.
- Job Family Description -After Sales and
- Customer
Service: Responds promptly to customer inquiries, with in-depth knowledge of products, services and processes.
Communicates with customers through various channels.
Keeps records of customer interactions, transactions, comments and complaints in order to improve customer service efficiency and ensure a high level of customer satisfaction.
Sub-Job Family Description - After
Sales: Resolves technical difficulties and issues with our customers after a sale.
Plays a pivotal role in strengthening the bond between customers and sales staff.
Job Description Job Family Group Description - Supply
Chain: Gathers pre- and post-production cycle jobs in fields such as resource planning, order management, logistics and distribution, warehousing and aftersales repair services.
- Job Family Description -After Sales and
- Customer
Service: Responds promptly to customer inquiries, with in-depth knowledge of products, services and processes.
Communicates with customers through various channels.
Keeps records of customer interactions, transactions, comments and complaints in order to improve customer service efficiency and ensure a high level of customer satisfaction.
Sub-Job Family Description - After
Sales: Resolves technical difficulties and issues with our customers after a sale.
Plays a pivotal role in strengthening the bond between customers and sales staff.
Job Type Regular Start Date2026-10-01Schedule Full time Organization Gucci Ltd.
Department: Industrial Operations
GUCCI Product Care Specialist employer: Kering
At Prada Group, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values creativity and excellence. As a Senior Client Advisor at our Selfridges location, you will not only engage with luxury clients but also benefit from extensive professional growth opportunities within a globally renowned brand. Join us to be part of a diverse team that celebrates individuality and fosters meaningful relationships, all while delivering extraordinary customer experiences.
