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- Tasks: Drive sales and build client relationships while representing the Balenciaga brand.
- Company: Join Balenciaga, a leader in modern couture with a rich history and innovative spirit.
- Benefits: Enjoy professional development opportunities and a diverse, inclusive workplace culture.
- Why this job: Be part of a luxury brand that values creativity and offers endless growth potential.
- Qualifications: Experience in retail or transferable skills, strong communication, and digital proficiency required.
- Other info: Full-time role starting August 2025 at Selfridges.
The predicted salary is between 24000 - 36000 £ per year.
Summary
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women\’s and men\’s ready-to-wear, accessories, and objets d\’art. The brand\’s unprecedented interactions with the expanding digital realm, material developments, and today\’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga\’s 50th Couture collection-the House\’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men\’s and women\’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
Job Description
Your opportunity
The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.
How you will contribute
- Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
- Ensure client satisfaction by constantly providing the standards of Balenciaga services and values
- Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
- Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
- Work closely with the Stock team to ensure product availability and meet client requests
- Provide constant feedback on client activity and market trends
- Maintain display and organization of all areas per the visual merchandising guidelines
Who you are
- Proven experience in a similar role, or a role with a transferrable skill set
- Able to work in a fast-paced environment with a high level of attention to detail
- Product sensitivity and a strong market and fashion trends knowledge
- Ability to work in a team and to work independently
- Strong administration and digital skills
- Excellent written and oral communication skills
- Fluency in English
Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms – gender, age, nationality, culture, disability, sexual orientation… – enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
2025-08-18
Schedule
Full time
Organization
Balenciaga UK Ltd.
BALENCIAGA - Sales Associates, Selfridges employer: Kering
Contact Detail:
Kering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BALENCIAGA - Sales Associates, Selfridges
✨Tip Number 1
Familiarise yourself with Balenciaga's latest collections and brand ethos. Understanding the brand's history and current direction will help you engage authentically with clients and demonstrate your passion during interviews.
✨Tip Number 2
Network within the fashion industry, especially with those who have experience in luxury retail. Attend events or join online forums to connect with professionals who can provide insights or even referrals for the Sales Associate position.
✨Tip Number 3
Develop your customer service skills by gaining experience in fast-paced retail environments. Highlight any roles where you've successfully built client relationships, as this is crucial for driving sales at Balenciaga.
✨Tip Number 4
Stay updated on current fashion trends and market dynamics. Being knowledgeable about what’s trending will not only impress during your interview but also help you provide valuable feedback on client activity and preferences once you're in the role.
We think you need these skills to ace BALENCIAGA - Sales Associates, Selfridges
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Balenciaga's history, values, and current collections. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous experience in retail or customer service roles. Showcase transferable skills that align with the responsibilities of a Sales Associate, such as client relationship management and sales achievements.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brand. Mention specific examples of how you can contribute to driving sales and enhancing client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Kering
✨Know the Brand Inside Out
Before your interview, make sure you research Balenciaga's history, values, and recent collections. Understanding the brand's identity will help you demonstrate your passion and alignment with their vision.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully built client relationships. Be ready to share specific examples of how you've driven sales results in past roles.
✨Emphasise Teamwork and Communication
Since the role requires collaboration with colleagues and management, highlight your ability to work well in a team. Share instances where effective communication led to positive outcomes in your previous jobs.
✨Demonstrate Fashion Knowledge
Stay updated on current fashion trends and market dynamics. Being able to discuss these topics during your interview will show that you have the product sensitivity and awareness needed for the role.