Duty Manager - Lead Hospitality & Operations

Duty Manager - Lead Hospitality & Operations

Full-Time 30000 - 40000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a vibrant team and ensure top-notch service at Seven Dials Market.
  • Company: Dynamic hospitality company with a focus on exceptional guest experiences.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Join a diverse team and thrive in a fast-paced setting.
  • Why this job: Be part of a lively environment and shape the future of a popular food destination.
  • Qualifications: Experience in management and a passion for delivering outstanding hospitality.

The predicted salary is between 30000 - 40000 £ per year.

A dynamic hospitality company is seeking a Duty Manager to oversee daily operations at Seven Dials Market in London. You will lead a diverse front-of-house team, ensuring high service standards while managing guest relations and problem-solving on-site issues.

The candidate should have proven experience in management roles within high-paced environments, strong leadership skills, and a passion for hospitality.

Join us to make Seven Dials Market a top destination for food and drink.

Duty Manager - Lead Hospitality & Operations employer: KERB

KERB is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the dynamic hospitality sector. With generous benefits such as substantial food and beverage discounts, private medical insurance, and 25 days of holiday, we ensure our team members feel valued and supported. Join us to be part of a collaborative environment where your leadership skills can thrive and contribute to meaningful organisational change.

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Contact Details:

KERB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Lead Hospitality & Operations

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KERB. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to KERB

Don't be shy about reaching out to KERB directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager - Lead Hospitality & Operations

Leadership Skills
Guest Relations Management
Problem-Solving Skills
Operational Management
Team Management
High Service Standards
Experience in High-Paced Environments

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KERB and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at KERB

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!