Junior Account Manager

Junior Account Manager

Application Deadline: 10 October 2026

Department: Partnerships

Employment Type: Permanent - Full Time

Location: Shoreditch, London

Reporting To: Daisy McAuiliffe

Compensation: £32,000 - £36,000 / year

Description

2026 has been massive for KERB Events. 2027 is set to be even bigger.

We're looking for a Junior Account Manager to join our Partnerships & Public Events Team and help deliver some of the UK's most exciting food-led events and venue experiences.

Working alongside our Head of Events, you'll support a portfolio of venue and event partnerships from enquiry through to delivery, working across proposals, trader acquisition, menu development, contracts, client communications and event reporting.

Through our partnership with Compass Group, you'll work across an incredible range of venues, taking ownership of accounts including ExCeL London, Knebworth House, The Kia Oval and Goodwood, while supporting activity at iconic destinations such as Wimbledon, Silverstone and Kew Gardens.

We're looking for someone organised, proactive and commercially minded, with a knack for building strong relationships and a keen eye for detail. If you love great food, live events and creating memorable experiences, this is a brilliant opportunity to build your career with one of the UK's leading food and events businesses.

What you'll be doing

• Build, develop and maintain strong relationships with clients, venue partners and key stakeholders.
• Take ownership of specific accounts across the Partnerships & Public Events portfolio, ensuring consistently excellent service and delivery.
• Manage event enquiries from initial brief through to delivery and post-event wrap-up.
• Create bespoke proposals and quotes for new event opportunities, while supporting wider commercial tenders for existing and prospective venues.
• Coordinate pre- and post-event communications across clients, venues, internal teams and our independent food traders.
• Support the Head of Events with more complex enquiries and contribute to growth strategies for existing accounts.
• Identify opportunities to develop your accounts, grow revenue and upsell additional food and beverage opportunities where appropriate.
• Maintain accurate opportunities and account information within the company CRM, tracking leads from initial enquiry through to conversion.
• Proactively identify new opportunities within the Compass partnership and wider portfolio.
• Support your accounts and events operationally during peak periods, working closely with internal teams and traders to deliver exceptional experiences.
• Lead post-event reviews and debriefs, identifying successes, learnings and opportunities for improvement with both internal and external stakeholders.
• Attend networking events alongside the Head of Events and proactively host clients to strengthen existing relationships and build new ones.
• Build and maintain excellent working relationships with KERB’s community of independent food traders and suppliers.

What you'll bring to KERB

We’re Looking for Someone Who

• Is a champion of independent food and genuinely excited by KERB’s mission.
• Connects with our company ethos and values.
• Has a positive, proactive and can-do approach.
• Thrives in a fast-paced environment and stays calm under pressure.
• Takes ownership and is comfortable working independently while being a strong team player.
• Is curious, eager to learn and motivated to develop their career in events and account management.

Essential

• Experience in events and/or account management, with confidence working across a range of stakeholders.
• Experience in sales or commercial account management, with an ability to understand and work across different commercial models.
• Excellent communication and relationship-building skills, with the confidence to engage effectively with clients, venue partners, internal teams and food traders.
• Strong organisational skills and the ability to manage multiple events, accounts and deadlines simultaneously.
• A proactive, self-motivated approach with strong attention to detail.
• An understanding of food and beverage operations and a genuine passion for the hospitality and events industry.
• A valid, clean driving licence and willingness to travel to venues and events as required.
• Flexibility to work evenings and weekends during peak event periods.

Desired but not essential

• Experience working with, or a good understanding of, independent food traders and street food businesses.
• Experience or knowledge of bar management and beverage operations.

What you'll get by joining KERB

• Generous F&B discount across KERB food and drinks
• 25 days holiday (excluding bank holidays) + birthday day off
• Health Cash Plan (Medicash)
• Personal Wellbeing Allowance (Juno)
• CODE App Membership
• Private Medical Insurance (Vitality)
• Employee Assistance Program (EAP)
• Cycle To Work scheme
• Annual season ticket loan
• Enhanced maternity/paternity/adoption leave after 2 years
• A London Living Wage and Disability Confident Committed employer
• A Best Companies accredited employer