At a Glance
- Tasks: Coordinate events at iconic venues, ensuring smooth operations and exceptional hospitality.
- Company: Join KERB Events, a leader in delivering unforgettable experiences.
- Benefits: Enjoy generous discounts, 25 days holiday, and a competitive salary.
- Other info: Dynamic role with opportunities for growth and learning in a vibrant environment.
- Why this job: Make a direct impact on memorable events while developing your career.
- Qualifications: Experience in event management and a passion for food and drink.
The predicted salary is between 35000 - 40000 £ per year.
We’re looking for a Venue Operations Coordinator to join our Stadium Venues team, helping us optimise operations across our Midlands sites. In this role, you’ll play a key part in the day-to-day delivery of events at Birmingham City Football Club, Aston Villa, and Leicester Tigers. From coordinating site plans and event summaries, to liaising with traders, staffing agencies, and our on-site partners at Levy UK&I, you’ll help ensure every detail is in place. You’ll also support in maintaining the quality of our food and beverage offer and getting venues event-ready, so we can consistently deliver the exceptional hospitality experiences KERB is known for.
This is a brilliant opportunity for a hands-on, detail-oriented operator who’s eager to learn and grow into a venue lead role. You’ll bring strong organisational skills, a can-do attitude, and the ability to juggle multiple priorities, all while gaining invaluable experience at some of the UK’s most iconic sporting venues. If you’re looking for a role where your work has a direct impact on unforgettable event experiences, we’d love for you to join us and help shape the next chapter of KERB Events.
What you’ll be doing:
- Building and developing strong relationships with venue teams
- Supporting all Midlands venues including logistics, staffing, accreditation, stock movement and bar support where required
- Coordinating with the KERB Operations team to plan and deliver bar services across Midlands venues
- Supporting with staff briefings, ensuring all variable staff have a clear understanding of the event deliverables
- Supporting in overseeing food and bar service operations on-site during events
- Building relationships with staffing agencies
- Supporting venue interactions to ensure smooth event execution
- Loading in food vendors on event days and ensuring the venue has the curated trader line-up, build schedules and due diligence paperwork
- Managing trader communications both pre, during and post events
- Supporting pre-event and post-event comms both with the internal team and our food traders
- Collaborating with the KERB Operations team to expand KERB’s offerings and identify new opportunities
- Monitoring and reviewing food and trader performance to ensure quality and efficiency
- Ensuring our bars are best in class and maintained throughout the events
- Stock Oversight: Monitor stock levels for drinks, and supplies, ensuring appropriate stock is available for each event
- Learning and developing on-site H&S procedures and food safety standards
- Promoting a culture of safety and compliance within the team and at events
- Supporting the wider business where required (travel may be required)
- Being available for weekend and evening work to support the events and operations is essential
What you’ll bring to KERB:
- Experience in event and project management within a venue
- Knowledge in bar management and beverage service
- An understanding and passion for our values and culture and mission
- Confidence under pressure, with the ability to stay focused and adaptable
- Approaching challenges with a positive, solution-oriented mindset
- Exceptional communication skills, with the ability to effectively engage with a diverse range of stakeholders
- Proactive and self-motivated
- An understanding of food and drink operations, with a passion for the industry
- Proficiency with EPOS systems; familiarity with Good Till is a plus
- Strong interest in the food and drink sector
- Valid and clean driver's licence, with a willingness to travel and work weekends as required
- Genuine enthusiasm for exceptional food and drink experiences
- Able to work weekday nights and weekends as the business needs when fixtures and event dates are released
Desired but not essential:
- Experience with / a solid understanding of working with independent food traders
What you’ll get by joining KERB:
- Generous F&B discount across KERB food and drinks
- 25 days holiday (excluding bank holidays)
Venue Operations Coordinator - KERB Events in Birmingham employer: KERB Food Ltd
KERB Events is an exceptional employer, offering a dynamic work environment at some of the UK's most iconic sporting venues in the West Midlands. With a strong focus on employee growth and development, you will have the opportunity to enhance your skills in event management while enjoying generous benefits such as a competitive salary, 25 days holiday, and discounts on food and beverages. Join us to be part of a passionate team dedicated to delivering unforgettable hospitality experiences.
