Bartender

As a Bartender at Seven Dials Market by KERB, reporting to the Bar Supervisor, you will play a key role in delivering outstanding hospitality by serving a diverse selection of drinks from independent brewers and businesses. The primary responsibilities of this role will include crafting and presenting beverages, engaging with guests, and ensuring a memorable experience through ‘Exceptional Hospitality’. This position is well suited to someone with a strong interest in being a part of KERB, ideally, with a good understanding of casual food and beverage service.

You should have experience working in a fast-paced setting, with a keen eye for spotting upselling opportunities. Whilst a background in the street food scene and experience in high-volume bars or hospitality is highly desirable, the most important qualities you bring to the role are a positive/flexible attitude and excellent communication skills.

What you'll be doing:

• Providing an exceptional service to our guests and answering any queries, complaints/issues and escalate to line manager when necessary.
• Taking direction from senior members of the team, but also using your initiative to work independently and maintain a calm and professional approach in a busy environment.
• Supporting with bar set-up ready for opening - chopping fruit, putting out cups, final clean down.
• Clean down and re-set for the following day, including but not limited to waste removal, washing-up, stock take, switching off electrical items, rotate stock as necessary.
• Maintain an excellent understanding of the food and beverage offering at SDM and be able to make suggestions and recommendations to guests based on their preferences.
• Maintaining an up-to-date knowledge of Challenge 25 and our legal obligations.
• Ensuring compliance with safety regulations and alcohol service laws, including checking the identification of customers to verify age.

What you'll bring to KERB:

Essential:

• Excellent people skills, confident talking to our guests and traders.
• An eye for spotting upselling opportunities.
• A positive and flexible attitude, with the ability to think laterally and willing to problem solve.
• Experience using tablet based till systems - we use Lightspeed.
• An awareness of the licensing objectives.
• A love of brilliant food and drink.
• Availability to work weekends and evenings.

Desired but not essential:

• 1 year experience in bartending however this isn’t a dealbreaker.
• Great knowledge of beers, wines & spirits - cocktail experience would be a bonus.

What you'll get by joining KERB:

• Generous F&B discount across KERB food and drinks.
• CODE app membership.
• Access to Employee Assistance Program (Hospitality Action).
• Perks at Work discounts.
• 28 days holiday pro rata (including bank holidays).
• London Living Wage and Disability Confident Committed employer.
• A Best Companies accredited employer.

Diversity & Inclusion:

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.