At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional service and smooth operations.
- Company: Join KERB, a dynamic food market in Covent Garden, London.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a lively atmosphere and make a real impact on customer experiences.
- Qualifications: Experience in high-volume hospitality and strong people skills are essential.
The predicted salary is between 15 - 15 £ per hour.
Seven Dials Market is our flagship market and as such, the largest cog in the KERB machine. Our bars must have a strong leadership team to capitalise on excellent service and fluid revenue streams. Your role will include assisting the venue management team with stock control, for example; regular inventory checks, counting, ordering, distribution and correct storage. You’ll be the person that keeps the rest of the bar team happy and on task; ensuring they have the necessary tools, briefing, stock and skill sets to deliver the level of experience one would expect from a world-class food market. Cleanliness and safe hygiene standards in line with health and safety requirements are a core focus for this role. You’ll be expected to communicate regularly with the AGM on bar operations and will oversee the operations of the bars in the absence of the AGM.
To summarise, the role of the Bar Supervisor is to work closely with the management team and the wider team to deliver Exceptional Hospitality and Brilliant Drinks Only.
What you’ll be doing:
- Overseeing and providing guidance to your team, ensuring they understand their responsibilities and complete tasks efficiently and effectively.
- Ensuring that cleaning mandates are followed on a daily basis, upholding the cleanliness standards of the bar in line and exceeding that of EHO standards.
- Assisting bartenders with various tasks, such as preparing garnishes, mixing ingredients, and pouring drinks as directed.
- Providing excellent customer service by promptly fulfilling customer orders and anticipating their needs.
- Assisting in setting up the bar before service and closing it down at the end of the shift.
- Ensuring compliance with safety regulations and alcohol service laws, including checking the identification of customers to verify age.
- Assisting in the training of new staff and ensuring they are familiar with the bar’s procedures and standards.
- Having a knowledge and love of KERB - our history, what we represent and what we do.
- Possess excellent people skills, able to communicate confidently with staff, guests and traders.
- Keeping a positive and flexible attitude, with the ability to think laterally and a willingness to problem-solve.
- Having an eye for detail and using initiative to keep the venue looking and feeling great.
- Possess a love of brilliant food and drink, you will be surrounded by it!
- Being keen to work in a busy Central London spot, with regular events throughout the year.
- Be an ambassador for the KERB and SDM brand - take pride in what you do and set an example for others!
What you’ll bring to KERB:
Essential:
- A strong focus on organisation and team building.
- Ability to work to strict timescales and clean as you go.
- Customer service focused and must have experience in busy and high-volume hospitality establishments.
- A problem solver.
- Excellent skills in building relationships.
- Ability to communicate clearly and set achievable objectives.
- Positive and flexible attitude, with the ability to think laterally and willing to roll sleeves up and get stuck in.
- Cocktail, spirits, beer & wine knowledge.
Desired but not essential:
- Personal License Holder.
- Extensive knowledge of operating bars and what good service looks like.
- Understanding of commercials and product margins, being able to read a P&L is a plus.
- Strong inventory skills.
What you’ll get by joining KERB:
- Generous F&B discount across KERB food and drinks.
- CODE app membership.
- Access to Employee Assistance Program (Hospitality Action).
- Perks at Work discounts.
- 28 days holiday pro-rata.
- London Living Wage and Disability Confident Committed employer.
- A Best Companies accredited employer.
Diversity & Inclusion: As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.
Bar Supervisor employer: KERB Food Ltd
KERB is an exceptional employer located in the vibrant Covent Garden, London, offering a dynamic work environment that prioritises exceptional hospitality and team collaboration. With generous benefits such as F&B discounts, access to wellness programmes, and a commitment to diversity and inclusion, KERB fosters a supportive culture where employees can thrive and grow in their careers. Join us to be part of a passionate team dedicated to delivering brilliant food and drink experiences in one of London's busiest spots.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop by Seven Dials Market and soak up the atmosphere. Familiarise yourself with the bar setup and the vibe of the place. This will not only help you feel more confident but also show the management that you're genuinely interested in being part of the team.
✨Tip Number 2
Brush up on your cocktail knowledge! Knowing your drinks inside out can really set you apart from other candidates. Be ready to chat about your favourite cocktails or even suggest a new drink idea during your interview. It shows passion and expertise!
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built relationships in previous roles. Whether it’s resolving customer complaints or training new staff, demonstrating your ability to connect with others is key for a Bar Supervisor.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. Plus, it gives you a chance to showcase your personality in a way that a standard application might not. So, don’t hesitate – get your application in and let’s make some brilliant drinks together!
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and drink shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Highlight Your Teamwork Skills:As a Bar Supervisor, you'll be leading a team, so make sure to emphasise your experience in building relationships and working collaboratively. Share examples of how you've motivated your team or solved problems together in busy environments.
Be Detail-Oriented:We value cleanliness and safety, so don’t forget to mention your attention to detail in your application. Talk about how you’ve maintained high standards in previous roles, whether it’s through inventory management or ensuring compliance with health regulations.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re keen to join the KERB family!
How to prepare for a job interview at KERB Food Ltd
✨Know Your Bar Basics
Brush up on your cocktail, spirits, beer, and wine knowledge before the interview. Being able to discuss your favourite drinks or share a fun fact about a popular cocktail can show your passion for the role and impress the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've built relationships in previous roles. Whether it’s resolving a customer complaint or training new staff, demonstrating your excellent communication skills will highlight your suitability for the Bar Supervisor position.
✨Be Ready to Problem-Solve
Think of a few scenarios where you had to think on your feet in a busy environment. Sharing these experiences will showcase your ability to handle challenges and maintain a positive attitude under pressure, which is crucial in hospitality.
✨Understand KERB's Values
Familiarise yourself with KERB's history and what they stand for. Showing that you align with their values and are excited about being an ambassador for the brand will set you apart from other candidates.
