Ecommerce CX Leader - Hybrid & Multi-Channel Service in Uxbridge

A leading consumer goods company in the UK is seeking an experienced Ecommerce Customer Service Manager to lead their online customer experience and support team. The role involves overseeing daily operations across various platforms, managing a dynamic team, and ensuring high customer satisfaction. Candidates should have 5–7 years of experience in customer service management within FMCG or ecommerce, with strong leadership skills and proficiency in customer service tools. Benefits include competitive salary, onsite parking, and hybrid working arrangements. #J-18808-Ljbffr