Satellite Operations Specialist

At Kepler Communications, we are leading the future of on-demand space connectivity! Our mission is to provide real-time Internet access for space-based assets, enabling a new era of data-driven exploration and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities.

What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact. If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!

What We Offer:

• Competitive compensation designed to recognise and reward your contributions.
• Comprehensive private medical coverage, with dental and optical benefits available, including dependent coverage.
• Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.
• Semi-annual company-wide parties and regular virtual and team events.
• Relocation packages available for approved roles.
• $1,500 EUR annual professional development fund to support your growth.
• Town halls, celebration calls and frequent company-wide events to stay connected and engaged.
• We’re a certified Great Place to Work® five years in a row at our Canadian headquarters.

We are looking for a Satellite Operator who can contribute significantly to our growing team. This role involves working with a dedicated team of engineers to build, operate, and manage our satellite constellation. You will play a crucial role in developing and implementing satellite commissioning and standard operating procedures, ensuring the health and optimal performance of our satellites and the Kepler Network as a whole.

Key Responsibilities:

• Perform nominal operations to maintain spacecraft health, the Kepler Network and service delivery.
• Address and resolve anomalies for rapid service restoration.
• Conduct trending and performance analysis of spacecraft platforms and payloads.
• Develop, implement, and continuously improve operations and processes for enhanced efficiency.
• Support launch and commissioning preparations for new spacecraft.
• Prepare and execute LEOP and commissioning of future Kepler spacecraft.
• Test spacecraft functionality throughout the development process.
• Participate in spacecraft conceptual studies and design input, focusing on onboard autonomy and FDIR.
• Update and develop tools to automate operational tasks, enhancing efficiency and reliability.
• Develop and validate operating procedures for all mission phases.
• Triage, support, and resolve internal and customer-raised issues.
• Participate in rotating weekly on-call operations (including shift work and out-of-hours support) to monitor satellite health and the overall Kepler Network and operations.

Required Skills & Qualifications:

• Bachelor's degree in Engineering or a related field, or relevant experience.
• Knowledge of LEO, sun-synchronous orbits, and their implications for satellite operations.
• Knowledge of spacecraft command and control systems.
• Working knowledge of Python and comfort in a Linux environment.
• Experience in spacecraft operation or testing, ideally with responsibility for platform subsystems or instruments.
• Aptitude for operating systems with multiple elements and constraints.
• Demonstrated strong technical troubleshooting and problem-solving abilities.
• Basic programming knowledge, with bonus points for skills in Python, or other scripting languages.
• Demonstrated attention to detail and organisation skills.
• Ability to work under pressure.
• Ability to support operational requirements and a degree of flexibility, including participation in shift work & on-call, that may involve evenings, nights, weekends, and other non-standard hours.

Bonus Points:

• Experience with networking/communications (antennas, modems, RF, network infrastructure).

Equal Opportunities Statement: Kepler Communications is an equal-opportunities employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic. If you require accommodation at any stage of the recruitment process, please contact our People & Culture team at accommodation@kepler.space, and we will work with you to meet your needs.