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- Tasks: Assist in delivering excellent customer service and food offerings in the canteen.
- Company: Kepak is a leading European food producer, committed to quality, sustainability, and innovation.
- Benefits: Enjoy 31 days annual leave, free lunches, and employee discounts, plus ongoing training.
- Why this job: Join a supportive team with a focus on customer experience and personal development.
- Qualifications: Prior experience in food service and good communication skills are essential.
- Other info: Work Monday to Friday, starting at 05:00, with a pay rate of £12.94 per hour.
Kepak is a leading food producer in Europe, with a strong focus on meat craft, trusted quality, and excellent service. With 12 manufacturing plants across the UK and Ireland, our company takes pride in our long-standing heritage and commitment to sustainability and animal welfare. We prioritize innovation and inspirational nutrition to drive our business forward and continue developing and growing.
We are looking for a canteen assistant to join our team, to help assist in the excellent customer service delivery and experience of the Canteen. To promote the food offerings, whilst complying with relevant food safety and hygiene standards.
You will be working Monday to Friday and start at 05:00 until canteen finish.
You will be paid £12.94 per hour for this role.
Role and Responsibilities
- Take customer orders efficiently and with a friendly attitude
- Process orders through the cash register accurately
- Ensure compliance with food safety and hygiene standards
- Undertake food preparation duties as required
- Maintain cleanliness and organization of the canteen area
- Assist with opening and closing procedures of the canteen
- Provide excellent customer service and address any customer queries or concerns
- Work as part of a team to ensure smooth operations of the canteen
- Perform other duties as assigned by the canteen manager
Requirements
- Prior experience in a food service or customer-facing role
- Good communication and interpersonal skills
- Basic knowledge of food hygiene and safety regulations
- Reliability and punctuality
Benefits
- 31 days annual leave (after probation)
- No weekends
- Employee Discount platform
- FREE access to Employee Assistance Program (Includes Free legal advice, counselling and mental health advice and a 24 hour help and advice line)
- Pension plan
- Death in Service benefit for all employees in the pension scheme
- Christmas hamperEarn up to £500 with our refer a friend scheme
- On-site parking
- Cycle to work scheme
- Subsidised Canteen
- Free Lunch Once a Month
- Free hot drinks all day
- Employee engagement activities
- Long Service Awards
- Weekly Paid
- Ongoing Training and Development in the role
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Canteen Assistant employer: Kepak Group
Contact Detail:
Kepak Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canteen Assistant
✨Tip Number 1
Familiarise yourself with the food safety and hygiene standards relevant to the role. This knowledge will not only help you in the job but also show your potential employer that you're serious about maintaining high standards.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock canteen setting. Being able to take orders efficiently and with a friendly attitude is crucial for this role, so the more you practice, the better you'll be.
✨Tip Number 3
Research Kepak and their values, especially their commitment to sustainability and animal welfare. Showing that you align with their mission during any discussions can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your previous experience in food service or customer-facing roles. Think of specific examples where you demonstrated good communication and teamwork, as these are key qualities they are looking for.
We think you need these skills to ace Canteen Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Canteen Assistant position at Kepak. Tailor your application to highlight relevant experience in food service or customer-facing roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise any prior experience you have in food service or similar roles. Mention specific tasks you've performed that align with the responsibilities listed, such as taking orders, food preparation, or maintaining hygiene standards.
Showcase Your Skills: Demonstrate your communication and interpersonal skills in your application. Provide examples of how you've successfully interacted with customers or worked as part of a team in previous roles.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a customer service role.
How to prepare for a job interview at Kepak Group
✨Show Your Customer Service Skills
As a canteen assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in previous roles. Highlight your friendly attitude and ability to handle customer queries effectively.
✨Demonstrate Food Safety Knowledge
Familiarise yourself with basic food hygiene and safety regulations. During the interview, mention any relevant experience you have in maintaining cleanliness and compliance with food safety standards, as this will show your commitment to the role.
✨Emphasise Teamwork
Working as part of a team is crucial in a canteen environment. Be ready to discuss how you've collaborated with others in past jobs, and express your willingness to support your colleagues to ensure smooth operations.
✨Be Punctual and Reliable
Reliability is essential for this role, especially with early start times. Make sure to convey your punctuality and commitment to being a dependable team member. You might even want to share instances where your reliability made a difference in your previous jobs.