People Data & HR Operations Assistant

Help shape a data-driven and customer-focused People function

Our people are at the heart of everything we do. We're looking for a People Data & HR Operations Assistant to join our People Team and play a key role in ensuring our people processes, systems and data are accurate, efficient and compliant. Working alongside colleagues across the business, you'll help deliver high-quality People services that support employees throughout their journey with us. This is an exciting opportunity for someone who enjoys working with data, systems and processes, while also making a real contribution to the employee experience. Whether you're producing workforce insights, supporting payroll governance, maintaining people systems or helping to improve the way we work, you'll be part of a team committed to continuous improvement and delivering excellent service.

What You'll Do

• Maintain and improve the quality, accuracy and integrity of employee data across our People systems.
• Produce reports, dashboards and workforce insights that support informed decision-making.
• Support payroll validation and governance activities, ensuring employee changes are accurately processed.
• Monitor compliance activities including Right to Work checks, employee records and audit requirements.
• Assist with onboarding, offboarding and other key employee lifecycle activities.
• Support employee relations processes, including confidential note-taking and record management.
• Act as a key point of contact for People systems and employee data queries.
• Contribute to projects and initiatives that improve People processes, systems and reporting.
• Support the administration of employee benefits and wider People Team activities.

What You'll Need

• Experience working within an HR, People Operations or HR Administration environment.
• Experience maintaining HR systems and employee records.
• Experience producing, analysing and presenting data and management information.
• Experience supporting payroll administration, validation activities or payroll governance processes.
• Experience undertaking compliance checks, audits or data quality reviews.
• Strong Microsoft Excel skills, including the use of formulas, data analysis and reconciliation.
• Excellent attention to detail and commitment to data accuracy.
• Strong organisational and communication skills.
• Ability to handle sensitive and confidential information appropriately.
• CIPD Level 3 or Level 5 qualification, or willingness to work towards a qualification.
• Experience working within a regulated, transport or rail environment.
• Knowledge of UK employment legislation and Right to Work requirements.
• Experience supporting workforce analytics, reward or pay-related activities.
• Experience using HR Information Systems, preferably IRIS Cascade.

What We Offer

As part of the Transport for London family, we offer:

• Free travel on the TfL network for you and a nominated partner/family member.
• 75% discount on National Rail Season Tickets.
• Defined Contribution Pension Scheme with up to 10% employer contribution.
• Interest‑free season ticket loan.
• Salary Sacrifice EV Car Leasing and Cycle to Work schemes.
• Doctor Care Anywhere healthcare access.
• Perkbox discounts and rewards.

Closing Date: 25th October 2026

At KeolisAmey Docklands, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their authentic self.

Please note: If you are successful and offered the role, you will be required to undergo a Baseline Personnel Security Standard (BPSS) which must be deemed satisfactory by the company. This will include a Disclosure and Barring Service (DBS) check, verification of your home address, employment reference checks covering the last three years and your right to work in the UK.

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