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- Tasks: Lead signalling services and ensure safety across the DLR network.
- Company: Join KeolisAmey Docklands, a top Light Rail Operator in East London.
- Benefits: Enjoy free TfL travel, discounts, pension contributions, and more.
- Why this job: Make a real impact on transport safety and customer experience.
- Qualifications: HNC/HND in engineering and extensive signalling experience required.
- Other info: Be part of a dynamic team with strong career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
KeolisAmey Docklands (KAD) is an award-winning Light Rail Operator and proud to operate the Docklands Light Railway (DLR), serving a vibrant community at the heart of East London. We pride ourselves not only on our strong safety and performance record, but on our commitment to delivering an outstanding customer experience. As our network continues to evolve, we’re investing in resilient infrastructure, strong leadership, and safe, reliable operations — with signalling playing a critical role in keeping the DLR moving every day.
The Role
We’re looking for an experienced Signalling Response Manager to lead the delivery of safe, reliable, and high‑performing signalling services across the DLR network. Reporting to the General Manager – Signalling & Telecoms, you’ll have overall responsibility for signalling maintenance, first line response, asset integrity, and regulatory compliance across mainline and depot environments. This is a senior leadership role with accountability for people, performance, and budget, and includes deputising for the General Manager and contributing to strategic planning and franchise delivery.
What You’ll Do
- Lead signalling maintenance, first line response, and audit activities across the network
- Ensure effective 24/7 response to incidents and operational emergencies
- Lead, develop, and motivate large multidisciplinary teams, including succession and competence planning
- Champion a strong safety culture and ensure compliance with the Safety Case, standards, and legislation
- Manage significant delegated budgets and deliver agreed financial targets
- Contribute to departmental strategy and wider franchise objectives
- Oversee design reviews, configuration control, and technical reporting
- Lead development and governance of signalling competence and licensing systems
What You’ll Need
- HNC/HND (or equivalent) in a relevant engineering discipline
- Extensive experience as a Signalling Engineer with strong technical knowledge of railway signalling systems
- Proven senior leadership and people management experience in a safety‑critical environment
- Ability to communicate clearly and confidently at both senior management and operational levels
- Strong commercial awareness and experience managing budgets
What We Offer
As part of the Transport for London (TfL) family, you’ll enjoy a competitive benefits package, including:
- Free travel on the TfL network for you and a nominated household member
- 75% discount on National Rail season tickets
- Interest‑free season ticket loan
- Pension scheme with up to 10% employer contribution
- Access to Perkbox, Doctor Care Anywhere virtual GP, and an Employee Assistance Programme
Please read the full Job Description before applying and submit your CV and a supporting cover letter clearly demonstrating how you meet the essential criteria for the role.
Signalling Response Manager in London employer: KeolisAmey Docklands
Contact Detail:
KeolisAmey Docklands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Signalling Response Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at KeolisAmey Docklands on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your signalling knowledge. Be ready to discuss specific projects you've led and how they align with the role of Signalling Response Manager.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've motivated teams or managed budgets effectively. This will resonate well with the senior leadership aspect of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Signalling Response Manager in London
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, make sure you’ve read the job description from top to bottom. It’s crucial to understand what KeolisAmey Docklands is looking for in a Signalling Response Manager so you can tailor your application accordingly.
Showcase Your Experience: When crafting your CV and cover letter, highlight your relevant experience as a Signalling Engineer. Use specific examples that demonstrate your leadership skills and technical knowledge of railway signalling systems to make your application stand out.
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon unless it’s relevant to the role. Remember, we want to see your qualifications and experience without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your CV and cover letter reach the right people. Plus, it shows you’re serious about joining the team at KeolisAmey Docklands.
How to prepare for a job interview at KeolisAmey Docklands
✨Know Your Signalling Systems
Make sure you brush up on your knowledge of railway signalling systems. Be prepared to discuss specific technologies and methodologies you've worked with, as well as how they relate to the DLR network. This will show that you’re not just familiar with the basics but have a deep understanding of the field.
✨Demonstrate Leadership Skills
As a Signalling Response Manager, you'll need to lead large teams. Prepare examples of how you've successfully managed multidisciplinary teams in the past. Highlight your approach to motivating staff and ensuring safety compliance, as this will resonate well with the interviewers.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss real-life scenarios where you've had to respond to incidents or operational emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to think on your feet and make critical decisions under pressure.
✨Understand the Financials
Since managing budgets is a key part of the role, come prepared to talk about your experience with financial management. Discuss how you've met financial targets in previous roles and any strategies you've implemented to optimise budget use while maintaining high performance.
