KeolisAmey Docklands is seeking a Customer Experience Manager on a 13-month fixed-term basis to lead customer correspondence management, improvement projects and initiatives within our customer experience strategy. You’ll be responsible for steering projects from concept to delivery and ensuring customer insight remains central to decision-making.
You will work across the organisation and with external partners, including TfL, to identify opportunities, develop solutions and deliver sustainable
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Customer Experience Project Lead – 13‑Month FTC in London employer: KeolisAmey Docklands
KeolisAmey Docklands offers a dynamic and supportive work environment, where employees are encouraged to grow and develop their skills in the thriving transport sector of London. With a strong focus on collaboration and innovation, the company provides excellent benefits, including competitive salaries and opportunities for professional advancement, making it an ideal employer for those seeking meaningful and impactful careers in major rail projects.