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- Tasks: Control high-voltage power systems and ensure safe railway operations.
- Company: Join a leading railway company committed to safety and innovation.
- Benefits: Flexible 24/7 shifts, competitive pay, and a supportive team environment.
- Why this job: Be part of a critical team ensuring safe and reliable railway services.
- Qualifications: ONC in Electrical/Electronic Engineering and relevant technical experience required.
- Other info: Diverse workplace valuing inclusion and professional growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Control Room Technician to join our Control Centre team, playing a critical role in the safe and reliable operation of the railway. This is a safety-critical, technical position responsible for controlling the traction power supply, coordinating possessions and isolations, and supporting the response to incidents and system failures. The role operates on a 24/7 shift rota, providing continuous cover across the network.
You will report operationally to the Control Centre Duty Manager / Supervisor while being accountable overall to the Technical Interface Manager.
- Control the high-voltage and traction power supply system, including operation of SCADA systems
- Safely implement and coordinate planned and emergency possessions and isolations
- Ensure full compliance with electrical safety rules and operational procedures
- Coordinate and prioritise the activities of First Line Response Technicians (FLRTs) and maintenance contractors
- Provide technical advice to Control Centre colleagues, operations staff, and train crews
- Control all works during engineering hours to maximise efficiency and safety
- Maintain accurate records, permits, and safety documentation
- Input fault and incident data into relevant systems and produce reports when required
- Liaise with external parties including Distribution Network Operators (DNOs)
- Support incident response and escalation, making informed technical decisions under pressure
- Deputise for the Information Assistant when required
What You’ll Need
- ONC (or higher) qualification in Electrical / Electronic Engineering (Essential)
- Demonstrable technical experience in a railway, HV power supply, or similar operational environment (Essential)
- Electrical ‘Authorised Person’ Certification (Desirable)
- Ability to use and understand computer systems
- Strong decision-making skills, particularly in time-critical and safety-critical situations
- Ability to prioritise actions to maintain safety and operational performance
- Willingness to maintain Track Awareness/Sentinel certification (to support emergency response)
Personal Attributes
- Confident, professional, and able to make independent technical decisions
- Calm under pressure with clear communication skills
- Reliable, punctual, and accountable
- Flexible and able to work a 24/7 shift rota, including nights, weekends, and bank holidays
- Able to maintain confidentiality, integrity, and professionalism at all times
Working Pattern
- Rostered 8-hour shifts on a 24/7 rotation
- Based across Poplar and Beckton Control Centre sites
- Annual leave allocated via pre-arranged block leave
Diversity & Inclusion
KeolisAmey Docklands is committed to creating an inclusive working environment where everyone is treated with dignity and respect. We value the diversity of our workforce and welcome applications from all sections of the community, regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Control Room Technician employer: KeolisAmey Docklands
Contact Detail:
KeolisAmey Docklands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Technician
✨Tip Number 1
Network like a pro! Reach out to current or former Control Room Technicians on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might have the inside scoop!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss SCADA systems and electrical safety rules. We want you to shine when it comes to those tricky questions!
✨Tip Number 3
Show off your decision-making skills! During interviews, share examples of how you've handled time-critical situations in the past. This will demonstrate that you're calm under pressure and ready for the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Control Room Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electrical or electronic engineering. We want to see how your skills match the role of a Control Room Technician, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the railway industry and how your background makes you the perfect fit for our team. Keep it concise but impactful!
Showcase Your Decision-Making Skills: Since this role involves making quick decisions under pressure, share examples from your past experiences where you’ve successfully navigated time-critical situations. We love to see how you handle challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at KeolisAmey Docklands
✨Know Your Technical Stuff
Make sure you brush up on your electrical and electronic engineering knowledge. Be ready to discuss your experience with high-voltage systems and SCADA operations, as these are crucial for the role. Prepare to explain how you've handled technical challenges in past positions.
✨Stay Calm Under Pressure
This job involves making quick decisions in safety-critical situations. Think of examples from your past where you had to stay calm and make informed choices under pressure. Practising these scenarios can help you articulate your thought process during the interview.
✨Show Your Team Spirit
As a Control Room Technician, you'll be coordinating with various teams. Highlight your experience working collaboratively with First Line Response Technicians and other operational staff. Share specific instances where teamwork led to successful outcomes, especially in emergency situations.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to safety and incident response, or how they support ongoing training for their technicians. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
