At a Glance
- Tasks: Lead transformational change and drive innovation for the Docklands Light Railway.
- Company: Join KeolisAmey Docklands, a key player in London's transport network.
- Benefits: Enjoy free travel, discounts, a solid pension scheme, and healthcare support.
- Other info: Be part of a dynamic team focused on delivering excellence every day.
- Why this job: Shape the future of transport with cutting-edge AI and automation strategies.
- Qualifications: Experience in business transformation and strong stakeholder management skills.
The predicted salary is between 61408 - 77368 £ per year.
KeolisAmey Docklands (KAD) operates and maintains the Docklands Light Railway (DLR) on behalf of Transport for London, delivering a safe, reliable and customer-focused railway for millions of passengers every year. As we enter an exciting new franchise period, we are seeking an ambitious and forward-thinking Business Transformation & Innovation Manager to help shape the future of the DLR. This is a unique opportunity to lead transformational change, drive innovation, oversee our AI and automation strategy, and influence how one of the UK's most successful railways evolves over the coming years.
The Role
Reporting to the Commercial & Strategy Director, you will lead KAD's transformation and innovation agenda, ensuring the successful delivery of strategic initiatives that improve operational performance, customer experience, safety and commercial outcomes. You will take ownership of KAD's Innovation Management Programme, manage the Business Innovation Fund, oversee AI and automation initiatives, and work closely with senior leaders, customers, suppliers and external partners to identify and implement innovative solutions across the organisation. This role combines strategic thinking with practical delivery and requires someone who can successfully influence stakeholders, manage change and turn ideas into measurable business benefits.
What You'll Do
- Lead KAD's business transformation and innovation strategy.
- Drive the successful implementation of strategic change initiatives across the franchise.
- Manage and develop KAD's innovation portfolio and Business Innovation Fund.
- Identify, assess and deploy new technologies, automation opportunities and AI solutions.
- Lead KAD's AI and Automation Roadmap, ensuring solutions align with operational, safety and commercial objectives.
- Develop business cases, investment proposals and commercialisation opportunities.
- Establish innovation working groups, stakeholder forums and collaboration partnerships.
- Build strong relationships with internal and external stakeholders, including industry partners, academia and innovation networks.
- Ensure transformation programmes align with KAD's SEED (Service Excellence Every Day) framework.
- Monitor performance, benefits realisation and return on investment across innovation initiatives.
- Produce reports and recommendations for senior leadership and board-level stakeholders.
- Manage and develop the Business Transformation & Innovation Analyst.
What You'll Need
- Proven experience leading large-scale business transformation programmes within complex operational environments.
- Demonstrable experience developing and implementing innovation strategies.
- Strong change management and organisational development experience.
- Commercial and financial management expertise, including business case development, budgeting and investment appraisal.
- Experience managing senior stakeholder relationships and influencing decision-making.
- Strong analytical and problem-solving skills with a data-driven approach.
- Experience delivering measurable business improvements through transformation initiatives.
- Excellent communication, presentation and report-writing skills.
- Strong Microsoft Office skills, including Excel and PowerPoint.
- Experience within transport, rail, infrastructure or other highly regulated industries.
- Experience managing innovation funding, grants or external investment opportunities.
- Knowledge of ISO44001 collaborative business relationships.
- Experience leading AI, automation or digital transformation initiatives.
- Knowledge of Microsoft Copilot Studio, Power Platform or similar AI technologies.
- Engineering, Business, Strategy or related degree qualification.
What We Offer
- Free travel across the TfL network for you and a nominated family member.
- 75% discount on National Rail season tickets.
- Defined Contribution Pension Scheme with up to 10% employer contribution.
- Access to Perkbox rewards and discounts.
- Doctor Care Anywhere healthcare support.
Join Us
If you're passionate about innovation, transformation, AI, and delivering meaningful organisational change, we'd love to hear from you. Help us deliver Service Excellence Every Day and shape the future of the DLR.
Business Transformation & Innovation Manager employer: KeolisAmey Docklands
KeolisAmey Docklands is an exceptional employer that champions innovation and transformation within the transport sector. With a strong commitment to employee development, we offer unique benefits such as free travel across the TfL network and substantial discounts on National Rail season tickets, fostering a supportive work culture that prioritises both professional growth and personal well-being. Join us in shaping the future of the Docklands Light Railway, where your contributions will directly impact millions of passengers and the evolution of our services.
StudySmarter Expert Advice🤫
We think this is how you could land Business Transformation & Innovation Manager
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like KeolisAmey Docklands!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Business Transformation & Innovation Manager position at KeolisAmey Docklands via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Business Transformation & Innovation Manager
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at KeolisAmey Docklands.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to KeolisAmey Docklands’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at KeolisAmey Docklands
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to KeolisAmey Docklands. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at KeolisAmey Docklands. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to KeolisAmey Docklands.
