At a Glance
- Tasks: Provide HR support, manage onboarding, and maintain employee records in a dynamic environment.
- Company: Join KeolisAmey Metrolink, the UK's largest light rail network!
- Benefits: Enjoy free tram travel, 25 days holiday, and amazing discounts at major retailers.
- Other info: Flexible working options available to help you balance work and life.
- Why this job: Be part of a team that values diversity and innovation while developing your HR skills.
- Qualifications: Experience in HR or payroll is a plus; excellent communication and attention to detail are essential.
The predicted salary is between 31140 - 31140 £ per year.
Join our team at KeolisAmey Metrolink (KAM), the largest light rail network in the UK! We are recruiting for a People Services Assistant to provide an all-round HR support service to the wider business and the people team.
The role will offer you lots of variety as no day will be the same, with opportunities to develop your payroll, HR process and system knowledge. You will play a key role in coordinating and maintaining accurate employee records, supporting the recruitment and onboarding of new hires, maintaining the HR system, monthly payroll, and providing first line advice and guidance to colleagues and managers.
Key accountabilities will include:
- Managing the full onboarding process for new starters within SLA and payroll deadline, ensuring right to work documentation is accurate, issuing offers via DocuSign, and undertaking all onboarding activities efficiently.
- Completing all People Services administration activities related to contracts of employment including appointments, termination, variation of contractual terms, rewards, and retirement.
- Creating new starter and maintaining employee electronic records in line with GDPR.
- Maintaining HR system data to ensure accuracy for period reporting.
- Supporting running monthly/period HR statistics reporting to provide analysis to the HR team on wider business areas such as sickness, absence, and leavers.
- Managing the offboarding process for all leavers within the monthly payroll deadline.
- Providing first line HR advice and guidance on queries and escalating if required to the People Manager or People Business Partners.
- Managing and responding to day-to-day queries in the people & payroll inbox.
- Supporting process improvement projects.
- Administering & maintaining medical records on cascade including pre-employment, periodic health surveillance & medication checks.
What you'll bring:
- CIPD or working towards the qualification (desirable).
- Previous experience in an HR, recruitment or Payroll administrator role.
- Proficient in HR software and Microsoft Office Suite such as Outlook, Word, and Excel.
- Excellent communication skills.
- Ability to work as part of a team.
- Excellent customer service skills.
- Flexible approach and able to adapt to meet the needs of the business.
- Excellent attention to detail.
- Knowledge of GDPR principles.
What we will offer you:
- A starting salary of £31,140.
- Full time, Permanent, 37.5 hours per week - hybrid working (3 days in the office and 2 days working from home).
- Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member.
- 25 days holiday, plus bank holidays.
- Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis, and many more.
- Family Friendly Policies including enhanced maternity and paternity pay.
- Wellbeing Support including free counselling, health checks, and Employee Assistance Programme.
- Support for your development focusing on career pathways and professional fees covered if required for the role.
Our Commitment to you:
At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce that is equitable, inclusive, and representative of the communities we serve. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientations to apply.
We recognise the importance of flexibility in the workplace and will do our best to consider alternative working patterns or flexible arrangements to help you balance work and life. If you'd like to discuss before applying, please feel free to contact our recruitment team.
To ensure you are given the best opportunity to succeed in the recruitment process, please let us know if you will require any support or reasonable adjustments.
What we will need to check:
- Proof of address.
- Evidence of right to work in the UK.
- References from previous employment or studies from the last 3 years.
- Pre-employment medical (level subject to role).
- Criminal Records self-declaration check, in line with the Rehabilitation of Offenders Act (1974).
KeolisAmey Metrolink (KAM) is the largest light rail network in the UK, growing and evolving since first opening in 1992. Metrolink has expanded to 103km of track, 99 stops, and 147 trams, with a target of 52 million yearly passengers by the end of 2022.
The Benefits:
- 25 days holiday plus Bank holidays.
- Free Metrolink Travel.
- Cycle to work scheme.
- Enhanced Maternity and Paternity pay.
- Discounts at most major retailers.
- Free wellbeing resources.
People Services Assistant employer: KeolisAmey DLR
At KeolisAmey Docklands, we pride ourselves on being an exceptional employer, offering a dynamic work environment that prioritises innovation and security in one of London's critical transport networks. Our commitment to employee growth is evident through comprehensive training opportunities, competitive benefits including free travel on the TfL network and a robust pension scheme, and a culture that values diversity and inclusion. Join us to lead a dedicated team in safeguarding our operations while enjoying the unique advantages of working in a vital sector that keeps London moving.
