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- Tasks: Lead IT/OT projects for the Gold Coast Light Rail Stage 3 Go-Live.
- Company: Join Keolis Gold Coast, a leader in transport innovation.
- Benefits: Enjoy flexible work options, competitive salary, and wellness programs.
- Why this job: Make a real impact on a major infrastructure project while developing your career.
- Qualifications: Degree in IT or equivalent experience; strong project management skills.
- Other info: Dynamic team culture focused on safety and customer satisfaction.
The predicted salary is between 48000 - 72000 £ per year.
Some of our Benefits:
- 12% Superannuation
- Salary Packaging (including salary sacrificing additional superannuation and novated car leasing)
- Education and learning opportunities
- Employee Assistance Program (for employees and immediate family)
- Reward & Recognition (including years of service, employee of the year, birthday celebrations)
- Health & Wellness Programs (including team challenges, Fitness Passport)
- Flexible work options (including Paid Parental and Adoptive Leave)
Our Culture:
What makes working with us so special is our culture, one that embraces our KGC core values (We Care, We Imagine, We Commit) and shared commitment to the development of high performing natural leaders within the organisation. We are proud to recruit, train and retain the most talented professionals on the Gold Coast, who share our customer (Think Like a Passenger) and safety focused (Zero Harm) approach. Our staff are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team spirit throughout the Company.
About the Role:
Keolis Gold Coast is preparing for the delivery of Stage 3 of the Gold Coast Light Rail, with Go-Live planned for 2026. This is a newly created role to ensure the successful delivery of Stage 3 Go-Live and to establish a sustainable IT and OT operating model in order to support Stage 3 needs and beyond the program lifecycle. This is a hands-on lead role, locally focused and working closely with operational teams and corporate technology functions. This role reports directly to the Head of Finance & Commercial and indirectly to Group CIO and Technical Director.
Full Time Permanent. Keolis promotes a flexible working environment. This role will however require a high degree of on-site presence.
Key Accountabilities:
- Project Delivery (Stage 3 Focus):
- Deliver IT and OT projects critical to Stage 3 Go-Live, from planning through to implementation
- Delivery of core systems initiatives including ERP, data, reporting and infrastructure upgrades
- Coordinate migrations where applicable to Keolis Group platforms with minimal operational disruption
- Ensure solutions meet operational needs and are delivered safely, reliably and on schedule
- Manage the performance and lifecycle of:
- Network infrastructure (LAN/WAN/Wi-Fi/VPN)
- Servers, storage and cloud platforms (Azure / M365)
- End-user computing and device fleet
- Core operational and business systems
- Act as day-to-day technical manager for MSPs and key vendors
- Monitor performance against agreed service levels
- Support transition of selected services in-house where required
- Identify opportunities for service improvement and cost efficiency
- Ensure ICT services align with internal policies and contractual requirements
- Maintain technology risks, issues and change controls
- Support audits, assurance activities and operational reporting as required
- Contribute to short- and medium-term ICT planning and standardisation
- Operations and depot teams
- Finance and commercial functions
- HSQE and corporate technology teams
- Translate operational needs into practical technology solutions
- Support baseline cyber security controls as part of normal IT operations, including:
- Identity and access management
- Patch and vulnerability remediation
- Endpoint protection
Qualifications & Experience:
- Degree in IT or equivalent practical experience
- Experience managing IT infrastructure and operational systems
- Strong vendor and service provider management experience
- Experience delivering technology projects in operational environments
- Experience in transport, utilities or asset-intensive environments
- Exposure to ERP, data or reporting platforms
- Familiarity with Microsoft technologies (Azure, M365, Dynamics)
- Other System experience (Sage Micropay, Hastus, TIMS)
Skills & Attributes:
- Practical, hands-on approach
- Strong communicator with operational stakeholders
- Able to manage competing priorities in a fast-paced environment
- Commercially aware and solutions-focused
Stage 3 IT/OT Lead in Southport employer: Keolis Downer
Contact Detail:
Keolis Downer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stage 3 IT/OT Lead in Southport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like 'We Care' and 'We Commit'. This will help you tailor your responses and show them you're a perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our awesome team.
We think you need these skills to ace Stage 3 IT/OT Lead in Southport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Stage 3 IT/OT Lead role. Highlight your relevant experience in IT infrastructure and operational systems, and don’t forget to mention any projects you've delivered in similar environments.
Showcase Your Skills: We want to see your practical, hands-on approach! Be sure to include specific examples of how you've managed competing priorities and communicated effectively with operational stakeholders in your previous roles.
Emphasise Cultural Fit: At StudySmarter, we value our culture and core values. Make sure to reflect on how you embody 'We Care, We Imagine, We Commit' in your application. This will show us that you're not just a fit for the role, but for our team too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Keolis Gold Coast.
How to prepare for a job interview at Keolis Downer
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and OT systems, especially those relevant to the role. Be ready to discuss your experience with network infrastructure, cloud platforms like Azure, and any ERP systems you've worked with. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Project Management Skills
Since this role focuses on delivering critical projects for Stage 3 Go-Live, be prepared to share specific examples of past projects you've managed. Highlight your planning, implementation, and coordination skills, especially in environments similar to transport or utilities. This will demonstrate your capability to handle the responsibilities of the position.
✨Emphasise Your Communication Skills
As a hands-on lead, you'll need to work closely with various teams. Practice articulating how you've successfully communicated with operational stakeholders in the past. Use examples that showcase your ability to translate technical jargon into practical solutions that everyone can understand.
✨Align with Company Values
Familiarise yourself with Keolis Gold Coast's core values: We Care, We Imagine, We Commit. Think about how your personal values align with theirs and be ready to discuss this during the interview. Showing that you resonate with their culture will help you stand out as a candidate who fits well within their team.
