At a Glance
- Tasks: Lead a team to manage engineering incidents safely and efficiently.
- Company: Join KAD, a forward-thinking company in the railway sector.
- Benefits: Enjoy free travel, discounts, pension contributions, and wellness support.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Make a real impact on railway safety and customer service.
- Qualifications: Experience in railway systems and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Reporting to the Signalling Response Manager, you'll lead the coordination and operational oversight of the First Line Response Team, ensuring engineering incidents are managed safely, efficiently and with minimal impact on customer service. Working within a 24/7 operational environment, you'll direct response activities from the control room, support the maintenance and reliability of signalling, Automatic Train Control (ATC), station and Light Rail Vehicle (LRV) systems, and drive continuous improvement across engineering operations. You'll work closely with operational control teams, engineering managers and frontline technicians to ensure a consistent, professional and safety-focused response to railway incidents while supporting the ongoing development and competence of engineering colleagues.
What You'll Do
- Lead and coordinate the First Line Response Team to deliver a safe, effective and customer-focused engineering response across the DLR network.
- Direct engineering resources from the operational control environment to minimise service disruption and support service recovery.
- Support the maintenance, fault response and reliability of signalling, Automatic Train Control (ATC), station systems, points equipment and Light Rail Vehicles (LRVs).
- Escalate significant service-affecting failures to Engineering Management and provide clear recommendations for resolution.
- Monitor operational performance and identify opportunities to improve asset reliability, maintenance efficiency and response times.
- Maintain accurate engineering records and ensure incidents and maintenance activities are correctly documented.
- Assess competence and support the training and development of First Line Response Technicians.
- Build effective working relationships with control room teams and key operational stakeholders.
- Support testing, commissioning and engineering modification activities across the network.
- Deputise for the Signalling Response Manager when required.
What You'll Need
- Essential experience maintaining railway equipment, signalling systems, Light Rail Vehicles (LRVs) or other railway infrastructure assets.
- Experience working within a safety-critical engineering environment.
- Strong communication skills with the ability to explain technical issues to a range of stakeholders.
- Experience coordinating operational responses to engineering faults or service disruptions.
- Full UK driving licence.
- Strong organisational and problem-solving skills.
- Ability to work effectively within a 24/7 shift-based operational environment.
- A proactive approach to safety, continuous improvement and team development.
Desirable
- Experience leading or supervising engineering teams.
- Knowledge of Automatic Train Control (ATC) systems.
- Experience assessing engineering competence and delivering technical training.
- Previous experience working within a railway control room or operational response environment.
- Knowledge of railway maintenance and asset management systems.
What We Offer
- Free travel on the TfL network for you and a nominated household member.
- 75% discount on National Rail season tickets.
- Interest-free season ticket loan.
- Pension scheme with up to 10% employer contribution.
- Salary Sacrifice EV Car leasing and Cycle to work schemes.
- Access to Perkbox, Doctor Care Anywhere virtual GP, and Employee Assistance Programme.
We are committed to building a diverse workforce and particularly encourage applications from women, people from ethnically diverse backgrounds, disabled people, LGBTQ+ candidates and individuals from other underrepresented groups.
Please note: If you are successful and offered the role, you will be required to undergo pre-employment screening appropriate to the role, including verification of your right to work in the UK, employment references and any role-specific safety critical checks.
Closing date: 23rd August 2026
Engineering Response Team Leader in London employer: Keolis Amey Docklands
KeolisAmey Docklands is an exceptional employer, dedicated to fostering an inclusive and innovative work culture that empowers employees to thrive. With a strong commitment to employee wellbeing, we offer generous benefits such as free travel on the TfL network, substantial discounts on National Rail tickets, and a robust pension scheme, all while providing opportunities for professional growth in a dynamic operational environment across London.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Response Team Leader in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineering Response Team Leader role you’re after at Keolis Amey Docklands.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Keolis Amey Docklands a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Keolis Amey Docklands.
✨Apply Through Company Websites
When you spot a role like Engineering Response Team Leader at Keolis Amey Docklands, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Engineering Response Team Leader in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Engineering Response Team Leader, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Keolis Amey Docklands a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Keolis Amey Docklands specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Keolis Amey Docklands
✨Brush Up on Core Engineering Principles
Before heading into the interview with Keolis Amey Docklands, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Keolis Amey Docklands want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
