Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and mentor credit hire file handlers, ensuring technical excellence and compliance.
- Company: Join Keoghs, a dynamic firm focused on sustainable success for clients and employees.
- Benefits: Enjoy 25 days holiday, private medical insurance, and various employee perks.
- Why this job: Be part of an incredible team while developing your skills in a supportive environment.
- Qualifications: Experience in credit hire and handling multi-track claims is essential.
- Other info: Work hours are Monday to Friday, 9am to 5pm, with a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Technical Supervisor role at Keoghs
2 days ago Be among the first 25 applicants
Join to apply for the Technical Supervisor role at Keoghs
Description
This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view.
Application Deadline: 29 August 2025
Department: Claims Management
Location: Bolton
Description
This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view.
The technical supervisor will work directly with the business unit director and tactical delivery director and be responsible for the supervision, mentoring and coaching of individual tactical credit hire file handlers.
They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with client’s SLA’s.
Key Responsibilities
·Supervise tactical credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.
·Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.
·Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit
·Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director
·Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal.
·Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.
·Manage individual file handlers on a performance improvement plan when relating to technical issues.
·Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.
·Handle a caseload of approximately 10-15 claims with a value exceeding £25k.
·To ensure compliance with the SRA Standards and Regulations
Adhere to the Keoghs Values.
Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch
Skills, Knowledge and Expertise
·Credit hire experience either defendant (preferable) or claimant.
·Previous experience of handling own caseload.
·Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.
·Excellent listening and verbal communication skills.
·Ability to anticipate problems and identify solutions.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Law Practice
Referrals increase your chances of interviewing at Keoghs by 2x
Get notified about new Technical Supervisor jobs in Bolton, England, United Kingdom.
Kendal, England, United Kingdom 3 days ago
Kendal, England, United Kingdom 5 days ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Carlisle, England, United Kingdom 2 weeks ago
Bolton, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Technical Supervisor employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in credit hire claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in complex credit hire claims. Attend relevant seminars or workshops to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you successfully mentored or coached others. Highlighting your leadership skills will be crucial for a supervisory role like this one.
✨Tip Number 4
Research Keoghs' values and culture thoroughly. Be ready to articulate how your personal values align with theirs, as cultural fit is often just as important as technical skills in the hiring process.
We think you need these skills to ace Technical Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Supervisor position. Familiarise yourself with the key tasks such as mentoring file handlers and managing complex credit hire claims.
Tailor Your CV: Customise your CV to highlight relevant experience in credit hire, particularly if you have worked on multi-track claims or have supervisory experience. Use specific examples that demonstrate your ability to mentor and coach others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their values, such as being dynamic and innovative, and provide examples of how you've succeeded in similar roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Keoghs
✨Showcase Your Technical Knowledge
As a Technical Supervisor, you'll need to demonstrate your understanding of credit hire claims. Be prepared to discuss your previous experience handling complex cases and how you've successfully managed multi-track claims.
✨Emphasise Mentoring Skills
Since the role involves mentoring and coaching file handlers, share specific examples of how you've supported others in their professional development. Highlight any training programmes you've implemented or participated in.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific challenges related to credit hire claims, such as compliance issues or performance improvement plans.
✨Align with Company Values
Familiarise yourself with Keoghs' values: being connected, dynamic, innovative, and succeeding together. Think of examples from your past work that reflect these values and be ready to discuss them during the interview.
