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- Tasks: Lead a team to manage industrial disease claims and ensure high-quality delivery.
- Company: Join Keoghs, a dynamic law practice focused on innovation and teamwork.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in handling disease claims and leading teams is a plus.
- Other info: Embrace a culture of connection, dynamism, and success together.
The predicted salary is between 36000 - 60000 £ per year.
Department: Legal
Location: Birmingham
The Team Leader will lead the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to Keoghs. The Team Leader will also maintain a caseload of NIHL & HAVS matters and further provide supervision, technical support and training to their team.
Key Responsibilities
- Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
- Provide supervision and technical support to their team.
- Provide specific client briefs, updates and implement Keogh’s policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.
- Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Manage client finances, controlling FE/AFH/FHA costs, to ensure that work is delivered profitably and that cash flow is maximised.
- Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible
- Complete projects and process updates in order to improve current operating practices or to address specific client issues.
- To ensure compliance with the SRA Standards & Regulations.
Skills, Knowledge & Expertise
- Experience in the file handling of disease claims
- Technical knowledge of NIHL & HAVS claims
- Proficient in all stages of the pre litigation process of disease claims
- Demonstrate some prior experience of:
- Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable).
- Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability
- Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation.
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Team Leader - Industrial Disease employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Industrial Disease
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Keoghs and understanding their values. Be ready to discuss how your experience with NIHL & HAVS claims aligns with their objectives. Show them you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on demonstrating your leadership skills and how you can drive your team to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Team Leader - Industrial Disease
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your experience with NIHL & HAVS claims and any leadership roles you've had. We want to see how you can bring your skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met objectives or improved processes in previous roles. This helps us see the impact you can make at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about leading a team and how you align with our values. We love seeing genuine enthusiasm for the role and our mission.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your technical knowledge of NIHL and HAVS claims. Be ready to discuss specific cases you've handled and how you approached them. This will show that you’re not just familiar with the terms, but you can also apply your knowledge practically.
✨Show Your Leadership Skills
Prepare examples of how you've led a team or project in the past. Think about times when you provided supervision or training. Highlight your ability to distribute workloads effectively and support team members, as this is crucial for the Team Leader role.
✨Understand the Client's Needs
Familiarise yourself with Keoghs' policies and the specific SLAs they have with clients. Be prepared to discuss how you would ensure compliance with these benchmarks while driving settlement and maintaining quality. This shows you’re aligned with their goals.
✨Be Ready for Problem-Solving
Think of examples where you've successfully resolved client complaints or improved processes. Show that you can act swiftly and effectively to address issues, which is key for maintaining client satisfaction and operational efficiency.
