At a Glance
- Tasks: Support Adjusters in managing property claims and handle client communications.
- Company: Join a leading professional services and technology firm with a global presence.
- Benefits: Enjoy flexible working, career development, and a range of wellbeing initiatives.
- Other info: Dynamic team environment with excellent career growth opportunities.
- Why this job: Make a real impact in the insurance industry while growing your skills.
- Qualifications: 2+ years in property claims management and strong communication skills.
The predicted salary is between 33000 - 33000 £ per year.
The Loss Adjuster Technician supports Adjusters in managing property claims over £25k, handling communication with clients, suppliers, and customers, and independently progressing claims within delegated authority. The role requires strong communication, organisational skills, and experience in property claims.
What will your day look like:
- Managing claims alongside Adjusters and independently when needed
- Handling inbound/outbound calls with customers, suppliers, and clients
- Reviewing and issuing reports
- Resolving queries and complaints
- Appointing and managing suppliers
- Supporting technical decisions within delegated authority
- Managing emails, tasks, and caseloads efficiently
Knowledge and Abilities:
- 2+ years in property claims management
- Ability to review scopes of work and spot errors
- Understanding of claim reserving
- Strong written and verbal communication
- Good numeracy, literacy, and IT skills
- Excellent time management
- Proactive, enthusiastic, polite phone manner
- Team player
Benefits
- Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities
- Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme
- Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working, Dress for your day, Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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