At a Glance
- Tasks: Manage high-value property claims and deliver exceptional client service.
- Company: Davies, a leading professional services and technology firm.
- Benefits: Career development, flexible working, and competitive salary with great perks.
- Other info: Join a dynamic team with excellent growth opportunities and a focus on innovation.
- Why this job: Make a real impact while navigating complex challenges in a supportive environment.
- Qualifications: Experience in loss adjusting and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Division: Davies Property Claims
Department: MCLLocation: Home Based- To Cover South East UK, Home Counties M25 ??
About the Role As a Senior Manager within our Major & Complex Loss (MCL) team, youll be at the forefront of handling some of the most challenging and high-value property claims in the industry.
From High Net Worth portfolios to major domestic and commercial lossesincluding subsidence and escape of oilyoull bring expertise, leadership, and exceptional client service to every case.
This is a role for someone who thrives on complexity, enjoys autonomy, and takes pride in delivering outstanding technical and customer outcomes.
Youll be a trusted representative of Davies, working closely with prestigious clients, brokers, and policyholders while helping shape the future of our MCL offering.
- What will your day look like: What Youll Be Doing
- Managing a diverse portfolio of High Net Worth, Major Loss, and complex property claims with precision and professionalism
- Meeting and exceeding the demanding service standards of our MCL clients
- Driving progress on all cases, ensuring timely, accurate, and high-quality outcomes
- Applying and championing company systems, processes, and best practices
- Tailoring your approach to meet the unique needs of individual clients
- Producing clear, insightful, and technically robust reports and correspondence
- Building strong, trusted relationships with clients, brokers, and stakeholders
- Communicating proactively with all parties to keep cases moving smoothly
- Working collaboratively within a high-performing team to deliver exceptional results
- Supporting business development by strengthening existing relationships and identifying new opportunities
- Leveraging the wider Davies Group to enhance the policyholder experience
- Participating in a 1-in-3 on-call rota for out-of-hours support for a key client
#INDUKI Knowledge and Abilities
- Proven experience in a similar loss adjusting role, ideally with exposure to High Net Worth and major losses
- Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications
- Outstanding interpersonal and communication skills
- A calm, dependable, and persistent approachespecially under pressure
- A flexible mindset and the ability to adapt to shifting priorities
- A track record of delivering high-quality technical work in a fast-paced environment
- A full, clean driving licence
Why This Role Matters Youll be a key figure in delivering the exceptional service that Davies is known for.
Your expertise will help clients navigate some of their most challenging moments, and your leadership will help strengthen our reputation in the complex loss arena.
This is a chance to make a real impactprofessionally, commercially, and personally.
Benefits Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow.
We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.
Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service.
Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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Senior Manager - Major Complex Loss employer: Keoghs
Keoghs is an excellent employer, offering a dynamic work environment in Bolton where you can thrive as a Fast Track Limitation Litigator. With a strong focus on employee development, you will benefit from comprehensive onboarding and continuous training, alongside generous perks such as 25 days of holiday and health care plans. Join a supportive team that values your contributions and fosters professional growth in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager - Major Complex Loss
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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We think you need these skills to ace Senior Manager - Major Complex Loss
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Keoghs.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Keoghs. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Keoghs
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Keoghs to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
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As a full-timer at Keoghs, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Keoghs's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
