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- Tasks: Manage a caseload of pre-litigated files and ensure compliance with client KPIs.
- Company: Keoghs, a leading provider of legal solutions in the insurance sector.
- Benefits: 25 days holiday, health support, pension contributions, and discounts on various services.
- Why this job: Gain valuable experience in legal claims while working with innovative technology.
- Qualifications: Strong organisational skills and a keen interest in legal processes.
- Other info: Join a diverse team with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
About the Role
Pre-Litigation File Handler – Industrial Disease role based in Birmingham, England. The Pre-Litigated File Handler will manage their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will include a mixed caseload of NIHL (Noise Induced Hearing Loss) claims and HAVS (Hand Arm Vibration Syndrome) claims. The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role is suitable for someone looking to gain experience running their own caseload.
Responsibilities
- Maintain a caseload of approximately 250 files.
- Completion of Tracker Strategy document.
- Sending out Initial Letters and completing initial file opening procedures upon receipt of new files.
- Companies Searches and ELTO Searches.
- Director searches and letters.
- Instructions to investigators.
- Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
- Escalation of files to Team Leader for review when key milestones triggered
- Updating database on Tracker.
- Policy queries to client for insured.
- Requesting documents from Insurer.
- Request and review OH & Personnel records from insured.
- Review medical, engineering evidence and witness evidence.
- File Closure
- Notifying brokers and co-defendants of closure.
- General admin – diary dates.
- Undertake ad hoc duties to support the team as required.
- To ensure compliance with the SRA Standards & Regulations.
- Adhere to the Keoghs Value
Pay range and compensation package
- Davies Incentive Plan.
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
- Simply Health Care Cash Plan.
- We Care – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 year’s service.
- Pension Contribution based 5% Employee / 3%
- Employer Cycle to Work Scheme
- Season Ticket Loan*
- Gym Flex*Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets*
*after successfully completing probation*
Equal Opportunity
Keoghs is committed to diversity and inclusivity.
Seniorities
- Mid-Senior level
Employment type
- Full-time
Job function
- Legal
Industries
- Law Practice, Legal Services, and Law Enforcement
Equal Opportunity statements and other compliance information remain as provided by the employer.
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Pre Litigation File Handler - Industrial Disease employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre Litigation File Handler - Industrial Disease
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Keoghs and understanding their approach to claims solutions. Tailor your answers to show how your skills align with their values and the specific role of Pre-Litigation File Handler.
✨Tip Number 3
Practice your interview skills with a friend or use mock interview tools. The more comfortable you are talking about your experience and how it relates to managing a caseload, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Keoghs. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Pre Litigation File Handler - Industrial Disease
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pre-Litigation File Handler role. Highlight any relevant experience you have with managing caseloads or working in legal environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of pre-litigation processes, especially regarding NIHL and HAVS claims. Familiarise yourself with Keoghs' approach to managing claims and their innovative use of technology like AI in the claims process.
✨Showcase Your Organisational Skills
Since you'll be handling a caseload of up to 250 files, it's crucial to demonstrate your organisational abilities. Bring examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your strategies for keeping everything on track.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you gauge if Keoghs is the right fit for you. Consider asking about their approach to client KPIs or how they support their employees' professional development.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might encounter in managing a caseload and how you would address them, particularly in relation to compliance and client communication.
