At a Glance
- Tasks: Handle complex multi-track credit hire cases and conduct thorough investigations.
- Company: Join a leading legal firm with a supportive and dynamic team.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Great career growth opportunities and a vibrant work culture.
- Why this job: Make a real impact in the legal field while developing your skills.
- Qualifications: Experience in litigation and credit hire files; degree or LPC preferred.
The predicted salary is between 30000 - 40000 € per year.
The Tactical Credit Hire unit deals with Delegated (DA) & non-delegated authority (NDA) multi-track cases up to £100K in value. The caseload will consist of pre-litigation and litigated claims. You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent. This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our Insurer clients.
Benefits:
- 25 Days Holiday (increases with service; buy/sell 3 days)
- Private Medical Insurance (Bupa; family cover option)
- Simply Health Care Cash Plan
- Death in Service
- Critical Illness Cover
- Income Protection (PH)
- Pension Contribution (5% Employee / 3% Employer)
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Car Parking Scheme
- Gym Flex
Key Responsibilities:
- The role will involve dealing with a caseload of DA credit hire files under supervision initially.
- Instructions are received at varying stages of the claim process, so a full knowledge of handling RTA claims from pre-litigation through to conclusion via a court hearing is necessary.
- The main aspects of the role will involve:
- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Develop and maintain client relationships, always keeping the client at the heart of every decision
- Formulating an initial strategy for approval by Technical Supervisor
- Legal research
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured and insurers where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately recording time
- Accurately completing the dispute resolution process
- Processing bills
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
- Ability to work in a target driven environment
- The role will also involve an understanding of the court process, to include:
- Drafting defences
- Completing allocation questionnaires
- Dealing with disclosure and exchange of evidence
- Completing listing questionnaires
- Completing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions
- Drafting Counter schedules
Working Hours: Monday to Friday 9am-5pm with 1 hour for lunch.
Skills, Knowledge and Expertise:
- Essential: Experience of litigation and handling Credit Hire files is essential with evidence of managing own caseload and/or assisting on high value cases.
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
- Adhere to the Keoghs Values
- Essential: Experience of handling PI claims
- Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Additional Benefits:
- Davies Incentive Plan
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Multi-Track Credit Hire File Handler employer: Keoghs
Join our dynamic team in Bolton as a Multi-Track Credit Hire File Handler, where you will benefit from a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits including private medical insurance, a generous holiday allowance, and opportunities for career advancement, we are committed to fostering a rewarding environment that empowers you to excel in your role while making a meaningful impact for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Track Credit Hire File Handler
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work with credit hire cases. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of RTA claims and the court process. We want you to be able to discuss strategies confidently and show how you can contribute to reducing costs for clients.
✨Tip Number 3
Don’t forget to showcase your negotiation skills! During interviews, share examples of how you've successfully navigated tough conversations with solicitors or clients. It’s all about demonstrating your ability to handle complex situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Multi-Track Credit Hire File Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multi-Track Credit Hire File Handler role. Highlight your experience with litigation and credit hire files, and don’t forget to mention any relevant qualifications like your degree or LPC.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific skills that align with the job description, like your ability to handle complex investigations and maintain client relationships.
Showcase Your Communication Skills:Since this role involves a lot of negotiation and liaising with clients, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share an example of a successful negotiation you've handled.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of multi-track credit hire cases and the legal processes involved. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling RTA claims and understanding court processes. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Communication Skills
Since the role involves liaising with clients and negotiating with solicitors, practice articulating your thoughts clearly. You might want to prepare examples of past experiences where your communication skills made a difference. This will help demonstrate your ability to maintain client relationships effectively.
✨Prepare for Technical Questions
Expect questions that dive deep into your experience with litigation and credit hire files. Be ready to discuss specific cases you've handled, the strategies you employed, and the outcomes. This will highlight your expertise and problem-solving abilities, which are crucial for this position.
✨Demonstrate Your Team Spirit
This role is part of a team, so be prepared to talk about how you work collaboratively. Share examples of how you've contributed to team success in the past, especially in high-pressure situations. This will show that you can thrive in a target-driven environment while adhering to the company's values.
