At a Glance
- Tasks: Handle complex multi-track credit hire cases and conduct thorough investigations.
- Company: Join a leading legal firm with a supportive and dynamic team.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Great career growth opportunities and a vibrant work culture.
- Why this job: Make a real impact in the legal field while developing your skills.
- Qualifications: Experience in litigation and handling credit hire files is essential.
The predicted salary is between 30000 - 40000 € per year.
The Tactical Credit Hire unit deals with Delegated (DA) & non-delegated authority (NDA) multi-track cases up to £100K in value. The caseload will consist of pre-litigation and litigated claims. You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent. This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our Insurer clients.
Benefits
- 25 Days Holiday (increases with service; buy/sell 3 days)
- Private Medical Insurance (Bupa; family cover option)
- Simply Health Care Cash Plan
- Death in Service
- Critical Illness Cover
- Income Protection (PH)
- Pension Contribution (5% Employee / 3% Employer)
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Car Parking Scheme
- Gym Flex
Key Responsibilities
The role will involve dealing with a caseload of DA credit hire files under supervision initially. Instructions are received at varying stages of the claim process and so a full knowledge of handling RTA claims from pre-litigation through to conclusion via a court hearing is necessary. The main aspects of the role will involve:
- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Develop and maintain client relationships, always keeping the client at the heart of every decision
- Formulating an initial strategy for approval by Technical Supervisor
- Legal research
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured and insurers where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately recording time
- Accurately completing the dispute resolution process
- Processing bills
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
- Ability to work in a target driven environment
The role will also involve an understanding of the court process, to include:
- Drafting defences
- Completing allocation questionnaires
- Dealing with disclosure and exchange of evidence
- Completing listing questionnaires
- Completing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions
- Drafting Counter schedules
Working Hours
Monday to Friday 9am-5pm with 1 hour for lunch.
Skills, Knowledge and Expertise
Essential:
- Experience of litigation and handling Credit Hire files is essential with evidence of managing own caseload and/or assisting on high value cases.
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
Desirable:
- Experience of handling PI claims
- Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Multi-Track Credit Hire File Handler in Manchester employer: Keoghs
Join our dynamic team in Bolton as a Multi-Track Credit Hire File Handler, where you will benefit from a supportive work culture that prioritises employee well-being and professional growth. With generous benefits including private medical insurance, a robust pension scheme, and opportunities for career advancement, we are committed to fostering a rewarding environment that empowers you to excel in your role while making a meaningful impact for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Track Credit Hire File Handler in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and how they handle credit hire cases. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since you'll be dealing with third-party solicitors, being able to communicate effectively and assertively is key. Role-play scenarios with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Multi-Track Credit Hire File Handler in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multi-Track Credit Hire File Handler role. Highlight your experience with litigation and credit hire files, and don’t forget to mention any relevant qualifications like your degree or LPC.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific skills that align with the job description, like your ability to handle complex cases and your negotiation skills.
Showcase Your Experience:When detailing your work history, focus on your experience managing your own caseload and any high-value cases you've worked on. We want to see how you’ve successfully navigated similar challenges in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our incredible team!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of multi-track credit hire cases and the legal processes involved. Familiarise yourself with the specifics of handling RTA claims, as well as the key responsibilities outlined in the job description. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience with litigation and credit hire files. Have specific examples ready that demonstrate your ability to manage a caseload and handle high-value cases. This is your chance to shine, so make it count!
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients, third-party solicitors, and insurers, it's crucial to showcase your excellent verbal communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing complex legal concepts or negotiating over the phone.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, the strategies used against specific opponents, or how success is measured in the role. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.
