At a Glance
- Tasks: Manage fraud cases from litigation to resolution, ensuring client satisfaction and strategic outcomes.
- Company: Join Keoghs, the UK's leading counter-fraud team with a supportive culture.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Agile working environment with opportunities for career growth and professional development.
- Why this job: Make a real impact in the fight against fraud while developing your legal skills.
- Qualifications: Experience in civil litigation or as a legal file handler is preferred.
The predicted salary is between 35000 - 45000 € per year.
Keoghs are looking for counter fraud lawyers to join our market leading team. Our counter‑fraud team is the largest and longest-established in the UK. We maintain a down‑to‑earth working environment whilst not compromising on the delivery of legal excellence.
We work with a range of household name insurers, defeating dishonest motor claims and innovating strategies to identify and prevent new and emerging risks. You will work alongside a team of fraud specialists, running a caseload of suspected fraud files acting without any delegated authority. You will be encouraged to collaborate to achieve the best possible results in a commercially sound manner.
Our counter fraud lawyers apply both a forensic and analytical approach to dealing with evidence. They work with strategic foresight to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter‑fraud arena. In this role you will run hourly rate, fraud cases from the point of litigation through to the resolution of the case.
The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:
- Bogus Passenger
- Staged/Contrived
- Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB Linked & Organised Crime
Key Responsibilities
Responsibilities in case management include, but are not limited to:
- Detailed review and analysis of evidence throughout the life of the case
- Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
- Handling files in accordance with agreed client guidelines on a non-delegated basis
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Reporting to Insurer client throughout the lifetime of the claim
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Compliance with all procedural and investigative deadlines
- Achieving the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible
- Undertaking advocacy where required and cost‑effective to do so
- Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standard & Regulations
- Be commercially aware, by working in an efficient and effective manner
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
Working hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office. We are agile workers with attendance at our offices at least 1 day a week.
Skills, Knowledge and Expertise
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified
- Experience in handling linked and organised fraud is desirable however not essential
- Experience of handling RTA pre-litigated and / or litigated case load
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Experience of time recording and billing systems
- Excellent IT Skills
- Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets after successfully completing probation
Litigated Fraud File Handler in Manchester employer: Keoghs
Keoghs is an exceptional employer, offering a supportive and down-to-earth work environment in Bolton, where employees are encouraged to collaborate and innovate within the leading counter-fraud team in the UK. With a strong focus on employee growth, Keoghs provides comprehensive benefits including private medical insurance, flexible working arrangements, and opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding careers in legal excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Litigated Fraud File Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in fraud or insurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of civil litigation and fraud cases. Be ready to discuss your analytical skills and how you've tackled complex cases in the past. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies like Keoghs that are leaders in the counter-fraud space. Tailor your approach to highlight how your experience aligns with their needs. We want to see your passion for the role!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm for the position and gives you another chance to reiterate why you’d be a great addition to their team.
We think you need these skills to ace Litigated Fraud File Handler in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Litigated Fraud File Handler role. Highlight relevant experience in civil litigation and any specific cases you've handled that relate to fraud. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about counter-fraud work and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Show Off Your Analytical Skills:Since this role requires a high level of analytical skills, be sure to include examples of how you've used these in past roles. Whether it's identifying trends or strategising on complex cases, we want to know how you think!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen and ready to join our down-to-earth team in Bolton!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of civil litigation claims and the specific types of fraud cases you'll be handling. Familiarise yourself with terms like 'Bogus Passenger' and 'Credit Hire Fraud'. This will show that you're not just interested in the role, but that you understand the nuances of the job.
✨Show Off Your Analytical Skills
Since this role requires a high level of analytical skills, prepare to discuss how you've used these in past experiences. Think of specific examples where your analytical approach led to successful outcomes in case management or fraud detection.
✨Demonstrate Client Care
Client satisfaction is key in this role, so be ready to talk about how you've ensured client care in previous positions. Share stories that highlight your communication skills and ability to work within client guidelines while achieving results.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Prepare by thinking through potential challenges you might encounter in handling fraud cases and how you would address them. This will showcase your strategic foresight and readiness for the role.
