At a Glance
- Tasks: Conduct audits, provide feedback, and mentor teams in complex injury claims.
- Company: Join a collaborative and forward-thinking legal team in Bolton.
- Benefits: Enjoy competitive salary, hybrid working, and generous holiday options.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real impact on performance and support colleagues' growth.
- Qualifications: Experience in complex injury claims and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Application Deadline: 21 April 2026
Department: Legal
Location: Bolton (Flexible with monthly travel to our office locations)
Working Hours: 3 days per week (flexible working pattern available)
We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers. You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback.
Key Responsibilities
- Conduct technical audits to assess file handling against internal standards and client requirements
- Deliver clear, constructive feedback to support the development of file handling teams
- Identify trends, risks, and areas of financial leakage across the unit
- Produce detailed audit reports with actionable recommendations and improvement plans
- Support bespoke audit requests from Technical and Business Unit Directors
- Contribute to training and upskilling initiatives based on audit findings
- Provide mentoring and guidance to individuals and teams
- Assist with feedback arising from client SLA audits
- Support quality improvement and incident reporting processes
What You’ll Bring
Technical Expertise
- Strong understanding of complex and catastrophic injury claims
- Experience handling a complex injury caseload
- Knowledge of motor and EL/PL claims
- Ability to assess evidence, strategy, investigations, and reserving
- Strong risk evaluation and decision-making skills
Core Skills
- Excellent attention to detail
- Strong report writing and analytical skills
- Ability to identify trends and performance issues
- Effective time management and ability to meet targets
- Confident IT skills
Personal Attributes
- Clear and confident communicator
- Able to deliver feedback with sensitivity and professionalism
- Calm and objective under pressure
- Highly organised and self-motivated
- Fair, balanced, and solutions-focused approach
Why Join Us?
You’ll be part of a collaborative and forward-thinking environment where continuous improvement and professional development are genuinely valued. This role offers the opportunity to influence technical standards, support colleagues’ growth, and make a real impact on performance and client outcomes. If you’re passionate about technical excellence and want to play a key role in developing high-performing teams, we’d love to hear from you.
What We Offer
- Competitive salary
- Entry into the Davies Incentive Scheme
- Hybrid working
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance
- Critical illness cover
- Health cash plan
- Employer pension contribution
- Cycle to Work, Tech Scheme & Season Ticket Loan
- Gym Flex membership
Complex Injury Claims Auditor in Manchester employer: Keoghs
Join a dynamic and supportive team in Bolton, where your expertise as a Complex Injury Claims Auditor will be valued and nurtured. We offer a flexible working pattern, competitive salary, and a range of benefits including private medical insurance and a generous holiday allowance, all within a culture that prioritises continuous improvement and professional development. Here, you will have the opportunity to influence technical standards and mentor colleagues, making a meaningful impact on both team performance and client outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Injury Claims Auditor in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those involved with complex injury claims. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with complex injury claims and how you can contribute to maintaining high standards. We want to see your passion for the role!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've identified trends or improved processes in previous roles. This will demonstrate your ability to add value to our Complex Injury Claims team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Complex Injury Claims Auditor in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Complex Injury Claims Auditor role. Highlight your relevant experience and skills that match the job description, especially your technical expertise in handling complex injury claims.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work to show how you’ve successfully conducted audits, provided feedback, or identified trends. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Make sure your report writing skills shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of complex and catastrophic injury claims. Be ready to discuss specific cases you've handled and how you approached them. This will show that you have the technical expertise they're looking for.
✨Prepare for Feedback Scenarios
Since the role involves delivering constructive feedback, think about examples where you've provided feedback in a sensitive and professional manner. Prepare to discuss how you approach mentoring and guiding colleagues, as this is key to the position.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've identified trends or performance issues in past roles. Bring examples of reports you've written or audits you've conducted, highlighting your attention to detail and analytical skills.
✨Demonstrate Your Communication Style
Practice articulating your thoughts clearly and confidently. Since the role requires effective communication under pressure, consider how you can convey complex information simply and effectively during the interview.
