At a Glance
- Tasks: Lead a dynamic team, drive performance, and deliver exceptional service in motor claims.
- Company: Join Keoghs, a company committed to innovation and teamwork.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a cycle to work scheme.
- Other info: Thriving culture focused on growth, connection, and success together.
- Why this job: Step into a high-impact leadership role and shape the future of your team.
- Qualifications: Experience in a leadership role with strong motor claims knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Working Hours: 35 hours per week, Monday–Friday (9:00am–5:00pm)
Ready to Lead, Inspire and Deliver Excellence?
We’re looking for a driven and dynamic Team Leader to join our Pre-Litigated Motor Claims team in Liverpool. This is your opportunity to step into a high-impact leadership role where you’ll shape performance, develop talented individuals, and deliver exceptional service to clients.
If you thrive in a fast-paced environment, enjoy coaching others, and have strong motor claims expertise, we would love to hear from you.
What You’ll Be Doing
As Team Leader, you will play a key role in leading a team of Claims Handlers and ensuring strong operational delivery.
You will:
- Drive team performance, ensuring targets and operational measures are achieved
- Deliver a consistently high-quality service to clients
- Review and allocate new claims based on complexity and value
- Ensure adherence to client service protocols
- Identify training needs and support team development
- Conduct regular one-to-one meetings to maximise performance and engagement
- Support reporting, analysis, and continuous improvement initiatives
You will report to the Deputy Business Unit Director and work closely with other Team Leaders to share best practices and drive overall success
What We’re Looking For
We are looking for someone who combines technical expertise with strong leadership skills:
- Previous experience in a Team Leader or Deputy role
- Strong technical knowledge of motor claims
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills, with the ability to influence
- Highly organised with the ability to manage priorities effectively
- A solid understanding of client expectations and protocols
- Commercial awareness and a results-driven mindset
- Ability to build strong working relationships and support business objectives
At Keoghs, our values shape everything we do. We are committed to building a culture where people can thrive, grow, and succeed together:
- We are connected
- We are innovative
- We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Season Ticket Loan*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
