At a Glance
- Tasks: Handle high-value multi-track claims and build strong client relationships.
- Company: Join Keoghs, a leading firm in the legal sector with a vibrant culture.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Great career growth opportunities and a supportive team atmosphere.
- Why this job: Make a real impact in a dynamic environment while developing your legal expertise.
- Qualifications: Experience in EL/PL claims and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Keoghs Retail Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated high value multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high profile retail and insurance clients.
Department: Legal
Location: Liverpool
Key Responsibilities
- File Handling: Building relationships with Keoghs clients - liaising with Retailers and, where appropriate Insurers
- Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £150k
- Provide assistance to Partners on specialist and high value claims up to a value of £1,000,000.
- Assessing and advising on liability and quantum
- Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
- Make full use of the firm’s Case Management System in progressing files from receipt to closure
- Draft pleadings to include Defences and witness evidence
- Attend court in person or by telephone, attend trials, settlement conferences etc as required
- Achieve targets in terms of chargeable hours, WIP and the collection of client MI
- Working with the wider team to ensure a seamless delivery of services to Keoghs clients
- To ensure compliance with the SRA standards & regulations
- Adhere to the Keoghs Values
Technical Lead:
- Aligned to at least one Retail client being a point of contact for day to day queries for both Keoghs, Client Managers / Team Leaders, Broker and Insurer
- Lead Lawyer / Technical contact on at least one Retail client account for all technical and reputational issues
- Lead liaison on client audits for designated Retail client with support from Client Service Manager
- Prepare for and attend Operational and Performance review meetings with the client to include focus on KPI claims and claims risk related performance, and ultimate ownership of any Claims pack used.
- Participate in the development and growth of the overall relationship through interaction including: face to face review meetings – operational and strategic, Training/case surgeries/workshops, Socialising
- Be an internal referral point for designated Retail client queries and provide supervisory reviews
- Be responsible for client litigation handling manuals and regularly update the Team on any changes and developments
The above is not a definitive list of possible work which may be delegated.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool.
Skills, Knowledge and Expertise
- EL/PL multi track file handling experience
- Experience handling high value claims up to a value of £150k.
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Ability to negotiate via telephone
- Ability to prepare succinct and concise reports
- Excellent inter-personal and client care skills
- Excellent marketing skills
- Excellent IT skills
- High level of analytical skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to win the trust and confidence of others, inspire and motivate
- Ability to make decisions
- Ability to anticipate problems and identify solutions
- Ability to maintain concentration and pay attention to detail
- Driven to achieve
- Good advocacy skills
- Prior knowledge, skills and experience
- Good IT skills
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover
- Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Large Loss Lawyer in Liverpool employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Large Loss Lawyer in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field, especially those who work with high-value claims. Attend industry events or join relevant online groups to make those valuable connections.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience with EL/PL multi-track cases. Highlight your successes and how you can bring value to their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your interest in being part of our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Large Loss Lawyer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Large Loss Lawyer role. Highlight your experience with EL/PL multi-track claims and any high-value cases you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Keoghs. Be sure to mention specific experiences that relate to the job description.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your verbal and written skills. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Keoghs
✨Know Your Claims Inside Out
Make sure you’re well-versed in the specifics of EL/PL claims, especially those valued between £25k and £150k. Brush up on your knowledge of multi-track cases and be ready to discuss strategies for resolving them effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and insurers, practice articulating your thoughts clearly. Prepare examples of how you've successfully built relationships in previous roles, as strong interpersonal skills are key.
✨Demonstrate Your Analytical Thinking
Be prepared to discuss how you assess liability and quantum in claims. Think of specific instances where your analytical skills led to successful outcomes, and be ready to share these during the interview.
✨Familiarise Yourself with Keoghs’ Values
Research Keoghs and understand their core values. Be ready to explain how your personal values align with theirs, and how you can contribute to their Corporate Sector Risks Practice while maintaining compliance with SRA standards.