Claims Handler CH3 in Leeds

Senior Claims Handler, Casualty & Property

Our Corporate Risk, Pre Litigation Casualty team are looking for an experienced Claims Handler to join them.

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients

Experience, Skills and Qualifications

• Minimum 2 years casualty claims handling experience
• Experience dealing with quantum up to £25k
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Supervisory experience is desirable
• Excellent client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation

Seniority Level

Executive

Employment Type

Full-time

Job Function

Finance and Sales

Industry

Law Practice