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- Tasks: Manage your own caseload of fast track Motor claims and negotiate settlements.
- Company: Join Keoghs, a leading firm in legal services with a focus on innovation.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a range of wellness support.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact.
- Qualifications: Previous experience in handling litigated files and strong communication skills required.
- Other info: Flexible working options available after probation; great perks for health and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients.
Key Responsibilities:
- Handling a caseload of predominately Litigated Motor Claims to settlement
- Create case strategy following Client Guidelines and review of information available
- Assessing cases and liability of claims
- Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
- Undertaking periodic reviews of files in line with Client requirements
- Updating reports
- Meeting agreed performance targets
- Ensuring files are kept within ISO 9001 guidelines
- Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
- To ensure compliance with the SRA Standards & Regulations
Skills, Knowledge and Expertise:
- Previous experience as a minimum in a similar role
- Experience of handling litigated files
- Experience of MOJ processes at all stages
- Good telephone negotiation skills
- Have an understanding of protocols
- Excellent listening and verbal communication skills
- Proficient IT skills
- Adhere to Keoghs Values
Benefits:
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Fast track file handler - 12 month FTC employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fast track file handler - 12 month FTC
✨Tip Number 1
Familiarise yourself with the MOJ processes and the specific requirements for handling litigated motor claims. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Practice your telephone negotiation skills by role-playing with a friend or mentor. Being able to effectively communicate and negotiate over the phone is crucial for this position, so honing these skills can set you apart from other candidates.
✨Tip Number 3
Research Keoghs' values and ensure you can articulate how your personal values align with theirs. This alignment can be a key factor in demonstrating that you're a good cultural fit for the team.
✨Tip Number 4
Prepare examples of past experiences where you've successfully managed a caseload or handled negotiations. Being ready to discuss these scenarios will showcase your relevant experience and problem-solving abilities during the interview.
We think you need these skills to ace Fast track file handler - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling litigated motor claims and MOJ processes. Use specific examples to demonstrate your skills in negotiation and case management.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Explain how your previous experience aligns with the requirements and express your enthusiasm for working with Keoghs.
Showcase Your Skills: In your application, emphasise your excellent communication skills and proficiency in IT. Mention any specific software or case management systems you are familiar with that would be beneficial for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Keoghs
✨Know Your Claims
Familiarise yourself with the specifics of litigated small motor claims and MOJ processes. Be prepared to discuss your previous experience in handling similar cases and how you approached them.
✨Demonstrate Negotiation Skills
Since the role involves discussions and negotiations, think of examples where you've successfully negotiated outcomes. Highlight your telephone negotiation skills and how they contributed to case settlements.
✨Showcase IT Proficiency
Be ready to talk about your IT skills, especially in relation to case management systems. Mention any specific software you’ve used and how it helped you maintain accurate records and manage caseloads effectively.
✨Understand Compliance Standards
Research ISO 9001 guidelines and SRA Standards & Regulations. Be prepared to explain how you ensure compliance in your work and why it’s important for maintaining client trust and business integrity.
