Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and manage high-stakes credit hire claims with a talented team.
- Company: Join Keoghs, a leader in claims management with a focus on client success.
- Benefits: Enjoy 25 days holiday, hybrid working, health plans, and more perks.
- Why this job: Gain valuable experience in litigation while working in a supportive, dynamic environment.
- Qualifications: Litigation experience and at least 5 GCSEs required; degree preferred.
- Other info: Work 35 hours a week with opportunities for additional benefits after probation.
The predicted salary is between 36000 - 60000 £ per year.
Department: Claims Management
Location: Newcastle
Description
As a Litigated Credit Hire Specialist at Keoghs, you will be part of a team dedicated to representing clients in high-stakes credit hire cases.
This role provides an excellent opportunity to investigate complex credit hire claims from a strategic perspective. The File Handler is responsible for conducting detailed investigations on claims submitted by specific opponents, typically up to £25,000 in value.
This position offers a chance to join a talented team and gain experience in managing credit hire claims, aiming to successfully challenge the claims where appropriate.
Benefits:
- 25 days holiday per year, increasing with service (option to buy & sell 3 days)
- Hybrid working (only 1 day in the office)
- Simply Health Care Cash Plan
- Pension contribution: 5% from employee, 3% from employer
Key Responsibilities:
- Manage a caseload of DA credit hire and injury files under supervision
- Handle claims from litigation instructions through to court conclusion, including RTA claims
- Review and analyze files throughout case progression
- Develop and maintain client relationships
- Formulate and seek approval for initial case strategies
- Conduct legal research
- Negotiate with third-party solicitors via telephone
- Coordinate with insured parties and insurers as needed
- Ensure all actions are completed per case management system tasks
- Accurately process management information and bills
- Maintain files within ISO 9001 standards
- Comply with SRA Standards & Regulations
- Follow Keoghs\’ core values and work in a target-driven environment
Additionally, the role involves understanding court procedures, including:
- Drafting defenses
- Completing direction questionnaires
- Managing disclosure and evidence exchange
- Preparing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 and Part 35 questions
- Drafting counter schedules
Working Hours: 35 hours/week, Monday to Friday, 9am-5pm, with 1-hour lunch break.
Experience, Skills, and Qualifications:
Essential:
- Litigation experience handling credit hire files and managing own caseload
- At least 5 GCSEs or equivalent; degree or LPC preferred
- Initiative, planning, and prioritization skills
- Excellent communication and negotiation skills
- Ability to follow processes, recognize sensitivities, and make decisions under pressure
- Proficiency in Word, Outlook, and case management systems
Desirable:
- Experience handling PI claims
Values:
Our culture emphasizes sustainability and success for our people and clients, guided by five core values:
- We are connected
- We are dynamic
- We are innovative
- We succeed together
Additional Benefits:
- Davies Incentive Plan
- Additional holiday options
- Health and wellbeing support
- Death in Service benefit after 1 year
- Cycle to Work, Tech schemes, Season Ticket Loan, Gym Flex, discounts, and more, subject to probation completion
#J-18808-Ljbffr
Credit Hire Claims File Handler - Tactical Team employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Claims File Handler - Tactical Team
✨Tip Number 1
Familiarise yourself with the specific legal frameworks and regulations surrounding credit hire claims. Understanding the nuances of these laws will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of credit hire and litigation. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like us.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to credit hire claims. This will showcase your problem-solving skills and ability to think on your feet, which are crucial for this role.
✨Tip Number 4
Research our company culture and values thoroughly. Being able to articulate how your personal values align with ours during the interview can set you apart from other candidates and show that you're a great fit for our team.
We think you need these skills to ace Credit Hire Claims File Handler - Tactical Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in litigation and credit hire claims. Emphasise any specific cases you've managed and the outcomes, as well as your skills in negotiation and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your passion for managing credit hire claims and how your background aligns with Keoghs' values and mission.
Highlight Relevant Skills: In your application, focus on your ability to handle a caseload, conduct legal research, and manage client relationships. Provide examples of how you've successfully navigated similar challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the legal field.
How to prepare for a job interview at Keoghs
✨Know Your Claims
Familiarise yourself with the intricacies of credit hire claims, especially those related to litigation. Be prepared to discuss specific cases and demonstrate your understanding of the processes involved in managing these claims.
✨Showcase Your Communication Skills
As a File Handler, you'll need excellent communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing negotiation strategies or client interactions.
✨Demonstrate Your Initiative
Highlight instances where you've taken the initiative in previous roles. Discuss how you prioritised tasks or developed strategies to manage your caseload effectively, as this will resonate well with the interviewers.
✨Understand Court Procedures
Brush up on court procedures relevant to credit hire claims. Be ready to discuss your experience with drafting defences, managing disclosures, and preparing pre-trial checklists, as these are crucial aspects of the role.
