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- Tasks: Negotiate costs and manage cases within our disease team, ensuring client satisfaction.
- Company: Join Keoghs, a dynamic law firm focused on innovative solutions for clients.
- Benefits: Enjoy 25 days holiday, private medical insurance, and wellness support.
- Why this job: Be part of a collaborative culture that values innovation and teamwork.
- Qualifications: 3 GCSEs including maths and English; negotiation experience preferred.
- Other info: Full-time role with flexible benefits after probation.
The predicted salary is between 36000 - 60000 £ per year.
Keoghs Birmingham, England, United Kingdom
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Keoghs Birmingham, England, United Kingdom
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Join to apply for the Costs Negotiator (Disease) role at Keoghs
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Description
To review, assess and negotiate settlement of costs matters within our disease team, and deal with all procedural aspects and pleadings until settlement or assessment of costs. To provide costs advice to clients and the main teams, and to negotiate costs on a variety of matters delivering savings for our clients.
Department: Legal
Location: Birmingham
Description
To review, assess and negotiate settlement of costs matters within our disease team, and deal with all procedural aspects and pleadings until settlement or assessment of costs. To provide costs advice to clients and the main teams, and to negotiate costs on a variety of matters delivering savings for our clients.
It is important that the job holder can quickly review files & formulate initial costs strategy, provide comprehensive advice to clients, commence early telephone negotiations with other side and liaise, as required, with Insurers throughout the life of the file.
You need to be able to build strong working relationships with both your colleagues in Costs and with the wider business.
Key Responsibilities
• Responsible for management of own caseload using in-house case management system including timely and accurate maintenance of the system along with billing and management information – ensuring completeness of records to aid business decision making.
• Reviewing, advising and negotiating end of life costs claimed, including drafting Points of Dispute and considering and responding to replies.
• Responsible for achieving a daily chargeable hour target, managing workload to meet service level agreements and critical dates.
• Delegation of tasks where available and appropriate to other members of the team.
• Reviewing files, including strategy setting and identifying strengths and weaknesses and preparing a document to reflect this.
• Preparing cost strategy reports, updating through the life of the case.
• Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested.
• Undertaking periodic reviews of files in line with Client requirements.
• Negotiating costs advantageous to our clients.
• Dealing with correspondence and telephone calls.
• Meeting agreed performance targets.
• Drafting relevant applications and/or opposing applications Instruct Counsel or Costs Lawyer to attend Detailed Assessment or alternatively conduct own advocacy.
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool
Skills, Knowledge and Expertise
Essential Skills and Attributes:
• Experience of negotiating costs, including preparing points of dispute, considering replies proceeding cases to PA and DA.
• Good standard of education – 3 GCSE’s grade C or above or equivalent, including maths and English
• Strong communication skills, both written and verbal including previous experience of client liaison.
• Good telephone negotiation skills
• Previous experience of handling own caseload, and meeting service level agreements and key performance indicators.
• Ability to use own initiative.
• Ability to plan and prioritise workloads.
• Excellent listening skills.
• Ability to make decisions.
• Ability to remain calm under pressure.
• Ability to act as part of a team.
• Proficient IT skills.
Desirable:
• Education – Degree and/or LPC and/or ALCD or equivalent.
• Conducted own advocacy.
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance ( Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection ( Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Seniority level
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Seniority level
Executive
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Management
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Industries
Law Practice
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Costs Negotiator (Disease) employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costs Negotiator (Disease)
✨Tip Number 1
Familiarise yourself with the specific costs negotiation processes within the legal sector, particularly in disease cases. Understanding the nuances of this area will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals already working in costs negotiation or related fields. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing caseloads and achieving performance targets. Be ready to provide examples of how you've successfully negotiated costs in past roles, as this will showcase your capability for the position.
✨Tip Number 4
Research Keoghs' values and culture thoroughly. Tailor your conversations and questions during the interview to reflect how your personal values align with theirs, demonstrating that you're a good fit for their team.
We think you need these skills to ace Costs Negotiator (Disease)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in negotiating costs and managing caseloads. Use specific examples that demonstrate your skills in client liaison and telephone negotiations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Costs Negotiator role at Keoghs. Mention how your background aligns with their requirements, particularly your ability to review files and formulate cost strategies.
Showcase Communication Skills: Since strong communication is essential for this role, provide examples of how you've effectively communicated with clients or colleagues in previous positions. Highlight any experience you have in drafting correspondence or reports.
Highlight Teamwork Experience: Keoghs values collaboration, so include instances where you've successfully worked as part of a team. Discuss how you’ve delegated tasks or supported colleagues in achieving common goals.
How to prepare for a job interview at Keoghs
✨Understand the Role Thoroughly
Before the interview, make sure to read the job description carefully. Familiarise yourself with the responsibilities of a Costs Negotiator, especially in relation to negotiating costs and managing caseloads. This will help you answer questions more confidently and demonstrate your understanding of the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to cost negotiations and client interactions. Prepare examples from your past experiences where you successfully negotiated costs or managed a challenging case. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Costs Negotiator, strong communication skills are essential. During the interview, focus on articulating your thoughts clearly and concisely. Be prepared to discuss how you have effectively communicated with clients and colleagues in previous roles, highlighting your ability to build relationships.
✨Demonstrate Your Problem-Solving Abilities
The role requires quick thinking and the ability to formulate strategies. Be ready to discuss how you approach problem-solving, particularly in high-pressure situations. Share examples of how you've identified weaknesses in cases and developed effective strategies to overcome them.
