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- Tasks: Manage pre-litigated motor claims from start to finish while ensuring high service levels.
- Company: Join Keoghs, a dynamic law practice focused on innovation and client success.
- Benefits: Enjoy hybrid working, 25 days holiday, health support, and various employee perks.
- Why this job: Be part of a supportive team culture that values connection and collaboration.
- Qualifications: Experience in motor PI claims and strong communication skills are preferred.
- Other info: This is an entry-level full-time role with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
3 days ago Be among the first 25 applicants
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Department: Claims Management
Department: Claims Management
Location: Bolton
Description
Is it time to open new doors in your legal journey? If so we are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated motor claims including PI from inception to settlement.
Key Accountabilities
• To effectively and efficiently manage a caseload of pre-litigated motor claims including PI from inception to settlement
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients
• Mentoring, training and to be the technical referral point for other team members
• Auditing of files, if required.
Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
• Experience of dealing with motor PI claims under the predictive costs regime is desirable
• Experience of the MOJ portal, stages 1 and 2
• Pre-litigation experience
• Experience of handling claims outside of the MOJ and the predictive cost regime
• Experience of mentoring is desirable
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Ability to mentor and support new starters.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Law Practice
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Claims Handler CH3 employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH3
✨Tip Number 1
Familiarise yourself with the MOJ portal and its stages, as this is crucial for handling motor PI claims. Understanding the process will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have in mentoring or training others. This is a desirable skill for the Claims Handler position, and showcasing your ability to support new starters can set you apart from other candidates.
✨Tip Number 3
Brush up on your negotiation skills, as they are essential for managing claims effectively. Consider role-playing scenarios with friends or colleagues to practice your approach and build your confidence.
✨Tip Number 4
Network with professionals in the legal and claims management field. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Keoghs.
We think you need these skills to ace Claims Handler CH3
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with managing pre-litigated motor claims and the specific skills required, such as negotiation and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience in handling motor PI claims and any mentoring roles you've undertaken. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their values of being connected, dynamic, innovative, and succeeding together.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Keoghs
✨Know Your Claims
Familiarise yourself with the specifics of motor claims, especially pre-litigated ones. Be prepared to discuss your understanding of the MOJ portal and predictive costs regime, as this will show your expertise in the field.
✨Demonstrate Communication Skills
Since the role involves interacting with clients and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, particularly in challenging situations.
✨Showcase Mentoring Experience
If you have experience mentoring others, be ready to share specific instances where you supported new starters or team members. This will highlight your leadership skills and ability to work collaboratively.
✨Highlight Attention to Detail
Claims handling requires meticulous attention to detail. Prepare to discuss how you've ensured accuracy in your previous work, whether through data entry or file auditing, to demonstrate your suitability for the role.
