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- Tasks: Manage pre-litigated motor claims and support clients through the claims process.
- Company: Keoghs is a dynamic law firm focused on delivering innovative solutions for corporate clients.
- Benefits: Enjoy hybrid working, 25 days holiday, health support, and various employee perks.
- Why this job: Join a supportive team culture that values innovation and collaboration while making a real impact.
- Qualifications: Experience in claims handling and excellent communication skills are essential.
- Other info: This entry-level role offers mentorship opportunities and a chance to grow within the company.
The predicted salary is between 30000 - 42000 £ per year.
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Description
Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients.
Department: Claims Management
Location: Bolton
Description
Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients.
Key Accountabilities
• To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
• Identify cases for early litigation with high prospects ohttps://davies-group–frecruit.vf.force.com/img/s.giff success and low risk.
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients
• Mentoring, training and to be the technical referral point for other team members
Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
• ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Ability to mentor and support new starters.
Desirable;
• Litigation claims handling
• Knowledge of Loss of Use/Loss of Standing Charge desirable
• Mentoring junior members of the team
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Keoghs values
We are connected
We are dynamic
We are innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Law Practice
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Claims Handler CH2 employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH2
✨Tip Number 1
Make sure to highlight your MOJ/OIC Claims Handling experience in conversations. When networking or during interviews, share specific examples of how you've managed pre-litigated motor claims effectively.
✨Tip Number 2
Familiarise yourself with the latest trends and changes in claims handling, especially regarding low value pre-litigated motor claims. This knowledge can set you apart during discussions with potential employers.
✨Tip Number 3
Connect with current or former employees of Keoghs on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential interview questions by practising your negotiation and communication skills. Role-playing scenarios related to claims handling can help you articulate your thought process and decision-making effectively.
We think you need these skills to ace Claims Handler CH2
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your MOJ/OIC claims handling experience in your application. Detail specific cases you've managed, particularly those involving pre-litigated motor claims, to demonstrate your suitability for the role.
Tailor Your CV: Customise your CV to reflect the key accountabilities mentioned in the job description. Focus on your full claim cycle experience, negotiation skills, and any mentoring roles you've undertaken, as these are crucial for the Claims Handler position.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your skills and experiences to the values of Keoghs. Mention how you embody their values of being connected, dynamic, innovative, and succeeding together, which will show your alignment with their culture.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Attention to detail is essential for this role, so ensure your application reflects that quality.
How to prepare for a job interview at Keoghs
✨Showcase Your Claims Handling Experience
Make sure to highlight your MOJ/OIC claims handling experience during the interview. Be prepared to discuss specific cases you've managed, focusing on your approach to pre-litigated motor claims and how you achieved successful outcomes.
✨Demonstrate Your Attention to Detail
Since the role requires accurate data input and maintenance, emphasise your attention to detail. You could mention examples where your meticulousness led to improved processes or prevented errors in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of situations where you had to make quick decisions or negotiate settlements, and be ready to explain your thought process.
✨Emphasise Team Collaboration
Keoghs values teamwork, so be sure to discuss your experience working closely with colleagues. Share examples of how you've mentored others or contributed to a team environment, showcasing your ability to succeed together.
