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- Tasks: Manage a caseload of EL/PL claims, collaborating with experienced colleagues.
- Company: Join Keoghs, a leading law practice focused on innovative solutions.
- Benefits: Enjoy 25 days holiday, health support, and flexible working options.
- Why this job: Gain hands-on experience in a dynamic environment while making a real impact.
- Qualifications: Strong communication skills and attention to detail; legal education preferred.
- Other info: Full-time role with opportunities for professional development and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
Department: Claims Management
Location: Bolton
Responsibilities
- Considering and responding to Applications for Pre-action disclosure
- Handling matters in accordance with client SLA’s
- Instructing Counsel/advocate
- Reviewing evidence
- Legal Research
- Negotiations/ Drafting Payments into Court
- Dealing with routine correspondence
- Initial review and setting strategy for the management of the claim
- Reviewing matters throughout
- CRU
- Dealing with disclosure
- Reviewing evidence (including medical / personnel records)
- Conducting investigations with Insured’s / obtaining witness statements
- Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
- Instructing Counsel / Experts
- Attending conferences and Trials with Counsel and note taking
- Dealing with routine correspondence
- Reviewing quantum
- Drafting Tomlin Orders and Consent Orders
- Draft Cost schedules
- Dealing with general or straightforward queries
- Telephone chasing activities
- Filing out Allocation Questionnaires and witness summons
- Ensuring compliance with the SRA Standards & Regulations
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office
Skills, Knowledge and Expertise
- Self-confident with good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs Shared Behaviour framework
- Contributes actively to an environment in which colleagues work cooperatively with each other.
- Ability to meet performance targets
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Good client care skills and evidence of working to client guidelines on a delegated basis
- Ability to prioritise work, keep to deadlines and work under pressure
- High level of analytical skills
Desirable
- Previous personal injury file handling experience
- Legal Education- ILEX, LPC or equivalent work experience
- Experience of handling a caseload of EL/PL files would be advantageous
- Previous litigation experience is preferred
- Good advocacy skills
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance ( Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection ( Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
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Casualty Litigated Claims Handler employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Litigated Claims Handler
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Casualty Litigated Claims Handler. Understanding the nuances of EL/PL cases and the specific tasks like handling Pre-action disclosure files will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the legal and insurance sectors. Attend industry events or join relevant online forums to connect with current Claims Handlers or those at Keoghs. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your analytical skills and legal knowledge, especially regarding personal injury claims. Being able to discuss recent case law or trends in the industry can demonstrate your commitment and expertise during interviews.
✨Tip Number 4
Prepare for situational interview questions that assess your ability to handle pressure and prioritise tasks. Think of examples from your past experiences where you successfully managed a heavy caseload or resolved conflicts effectively.
We think you need these skills to ace Casualty Litigated Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling EL/PL claims. Emphasise any previous roles where you managed a caseload, conducted legal research, or liaised with clients and other parties involved in claims.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your analytical abilities and experience with litigation processes.
Showcase Relevant Skills: Highlight your communication skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully managed tasks in a fast-paced environment, especially in relation to client service levels.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the legal field.
How to prepare for a job interview at Keoghs
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Casualty Litigated Claims Handler. Familiarise yourself with terms like EL/PL, Pre-action disclosure, and Tomlin Orders, as these will likely come up during your interview.
✨Showcase Your Analytical Skills
Since the role requires a forensic and analytical approach, be prepared to discuss examples from your past experience where you've successfully analysed complex information or made strategic decisions based on evidence.
✨Demonstrate Communication Skills
As you'll be liaising with various parties, highlight your communication skills. Prepare to give examples of how you've effectively communicated with clients, colleagues, or external parties in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific situations related to claims management, such as dealing with difficult clients or prioritising tasks under pressure.
