Technical Supervisor This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with clients SLAs. Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. Manage individual file handlers on a performance improvement plan when relating to technical issues. Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. Handle a caseload of approximately 10-15 claims with a value exceeding £25k. 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) ~ Family Cover Private Medical Insurance (Bupa) ~ Simply Health Care Cash Plan ~ WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing ~ Critical Illness Cover ~ PHI/Income Protection (Private health insurance) ~ Pension Contribution based 5% Employee / 3% Employer ~ Employee Volunteering Programme ~ Cycle to Work Scheme* ~ Tech Scheme* ~ Season Ticket Loan* ~ Access to Online Discount Sites ~ Discounted Gourmet Society Membership ~ Discounted Tickets for Merlin Attractions nationwide ~ Discounts at local retail outlets * after successfully completing probationAbout KeoghsKeoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry
Technical Director/Senior Manager in Bolton employer: Keoghs
Keoghs is an excellent employer, offering a dynamic work environment in Bolton where you can thrive as a Fast Track Limitation Litigator. With a strong focus on employee development, you will benefit from comprehensive onboarding and continuous training, alongside generous perks such as 25 days of holiday and health care plans. Join a supportive team that values your contributions and fosters professional growth in the legal field.
