NDA Litigated File Handler - Counter Fraud in Bolton

We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter‑fraud team is the largest and longest‑established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies to identify and prevent new and emerging risks. We seek like‑minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.

Application Deadline: 17 June 2026

Department: Legal

Location: Bolton

Key Responsibilities:

• Strategic Excellence: Detailed review and analysis of evidence throughout the life of the case; Setting and agreeing the case strategy on files with clients; Adhering to all work type process stages; Identifying strategic litigation opportunities and complex cases; Identifying client trends and any opportunities to raise profile with clients.
• Client Excellence: Handling files in accordance with agreed client guidelines; Ensuring maximum client satisfaction on each case; Ensuring accurate and timely completion of all client and internal MI; Achieving both client and internal KPIs.
• Technical Excellence: Reporting to Insurer client throughout the lifetime of the claim; Liaising with all appropriate involvements on the case; Compliance with all procedural and investigative deadlines; Achieving the best result in litigation; Undertaking advocacy where required; Dealing pro‑actively with case investigations; Delegating tasks as appropriate; Timely and accurate maintenance of all Case Management Systems; Adherence to file management policies; Complying with the SRA Standards & Regulations.
• Financial Excellence: Be commercially aware; Achieve financial targets; Ensure timely and accurate billing.
• Cultural Excellence: Adhere to our Values.

Caseload Types:

• Bogus Passenger
• Staged/Contrived
• Fraudulent Exaggeration
• Induced accidents
• Low Speed Impact
• Late Notification Claims
• Credit Hire Fraud
• MIB
• Linked & Organised Crime

Working Hours: 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office. We are agile workers with attendance at our offices at least 1 day a week.

Skills, Knowledge and Expertise: Experience in civil litigation claims handling; Experience in handling linked and organised fraud is desirable; Experience of handling RTA pre‑litigated and/or litigated case load; An understanding of insurance litigation practice and processes; Knowledge of the litigation process; Good advocacy skills; Good client care skills; High level of analytical skills; Excellent listening, verbal and written communication skills; Ability to prioritise work, keep to deadlines and work under pressure; Experience of time recording and billing systems; Excellent IT Skills.

Desirable: Qualified solicitor / CILEX with necessary practice rights.

Benefits: Davies Incentive Plan; 25 days holiday per year which increases with level of service; Family Cover Private Medical Insurance (Bupa); Simply Health Care Cash Plan; WeCare – 24/7 online GP, mental health support; Death in Service; Critical Illness Cover; PHI/Income Protection; Pension Contribution based 5% Employee / 3% Employer; Employee Resource Groups; Employee Volunteering Programme; Cycle to Work Scheme; Tech Scheme; Season Ticket Loan; Gym Flex; Access to Online Discount Sites; Discounted Gourmet Society Membership; Discounted Tickets for Merlin Attractions nationwide; Discounts at local retail outlets.