At a Glance
- Tasks: Manage fraud cases from litigation to resolution, ensuring client satisfaction and strategic excellence.
- Company: Join a dynamic legal team known for its innovative approach to counter-fraud.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Agile working environment with excellent career growth opportunities.
- Why this job: Make a real impact in the fight against fraud while advancing your legal career.
- Qualifications: Experience in civil litigation and strong analytical skills are essential.
The predicted salary is between 35000 - 45000 € per year.
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter‑fraud team is the largest and longest‑established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies to identify and prevent new and emerging risks. We seek like‑minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
NDA File Handler role
The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The NDA File Handler will work with strategic foresight to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter‑fraud arena.
Claim types handled include:
- Bogus Passenger
- Staged/Contrived
- Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB Linked & Organised Crime
Key Responsibilities
It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but are not limited to:
- Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
- Client Excellence
- Handling files in accordance with agreed client guidelines on a non‑delegated basis
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
- Technical Excellence
- Reporting to Insurer client throughout the lifetime of the claim
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Compliance with all procedural and investigative deadlines
- Achieving the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible.
- Undertaking advocacy where required and cost‑effective to do so
- Dealing pro‑actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standards & Regulations
- Financial Excellence
- Be commercially aware, by working in an efficient and effective manner
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to our Values
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office. We are agile workers with attendance at our offices at least 1 day a week.
Skills, Knowledge and Expertise
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
- Experience in handling linked and organised fraud is desirable however not essential
- Experience of handling RTA pre‑litigated and / or litigated case load
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Experience of time recording and billing systems
- Excellent IT Skills
Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover
- Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme (after successfully completing probation)
- Tech Scheme (after successfully completing probation)
- Season Ticket Loan (after successfully completing probation)
- Gym Flex (after successfully completing probation)
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
NDA Fraud Litigated File Handler in Bolton employer: Keoghs
Join a forward-thinking legal team in Bolton, where we pride ourselves on a collaborative and dynamic work culture that fosters professional growth and development. As an NDA Fraud Litigated File Handler, you'll benefit from a comprehensive range of perks including private medical insurance, generous holiday allowances, and access to wellness resources, all while contributing to our mission of delivering exceptional legal services in the counter-fraud arena. We value our employees and offer unique opportunities for career advancement in a supportive environment that encourages innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land NDA Fraud Litigated File Handler in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in fraud litigation. Attend industry events or webinars to meet potential colleagues and learn more about the latest trends in counter-fraud strategies.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of RTA claims and fraud detection. Be ready to discuss specific cases you've handled and how you approached them. Show us your analytical skills and decision-making prowess!
✨Tip Number 3
Don’t just apply; engage with us! Follow our company on social media, comment on our posts, and share relevant content. This shows your enthusiasm for the role and helps you stand out from the crowd.
✨Tip Number 4
Be proactive in your job search. If you see a role that excites you, apply through our website and follow up with a friendly email expressing your interest. We love candidates who take initiative!
We think you need these skills to ace NDA Fraud Litigated File Handler in Bolton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our dynamic team and tackling fraud cases head-on.
Tailor Your CV:Make sure your CV is tailored to the NDA File Handler role. Highlight your experience in civil litigation and any relevant skills that align with our needs. We love seeing how your background fits into our mission!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of civil litigation and the specific types of fraud cases mentioned in the job description. Familiarise yourself with terms like 'Bogus Passenger' and 'Staged/Contrived Fraud'. This will show that you're not just interested in the role but also understand the nuances of the work.
✨Show Your Analytical Skills
Since the role requires a forensic and analytical approach, be prepared to discuss how you've handled complex cases in the past. Think of specific examples where your decision-making led to successful outcomes. This will demonstrate your ability to think critically and strategically, which is key for this position.
✨Client Care is Key
Highlight your experience in client care during the interview. Be ready to share instances where you ensured client satisfaction or improved client relationships. This aligns perfectly with their emphasis on client excellence and will show that you can maintain high standards while managing your caseload.
✨Be Commercially Aware
Understanding the financial aspects of the role is crucial. Prepare to discuss how you've achieved financial targets in previous roles or how you plan to ensure profitability in this position. This will reflect your commercial awareness and your ability to contribute to the company's success.
