At a Glance
- Tasks: Handle multi-track credit hire cases and conduct complex investigations.
- Company: Join a dynamic legal team at Keoghs in Bolton.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Great career growth opportunities and a vibrant team culture.
- Why this job: Make a real impact while developing your legal skills in a supportive environment.
- Qualifications: Experience in litigation and handling credit hire files is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Tactical Credit Hire unit deals with Delegated (DA) & non‑delegated authority (NDA) multi‑track cases up to £100K in value. The caseload will consist of pre‑litigation and litigated claims. You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent. This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our insurer clients.
Benefits
- 25 Days Holiday (increases with service; buy/sell 3 days)
- Private Medical Insurance (Bupa; family cover option)
- Simply Health Care Cash Plan
- Death in Service
- Critical Illness Cover
- Income Protection (PHI)
- Pension Contribution (5% Employee / 3% Employer)
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Car Parking Scheme
- Gym Flex
- Davies Incentive Plan
- Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets after successfully completing probation
Key Responsibilities
- Deal with a caseload of DA credit hire files under supervision initially.
- Handle RTA claims from pre‑litigation through to conclusion via a court hearing.
- Review and analyse files throughout the life of the case in accordance with client guidelines.
- Develop and maintain client relationships, keeping the client at the heart of every decision.
- Formulate an initial strategy for approval by Technical Supervisor.
- Conduct legal research.
- Undertake telephone negotiations with third‑party solicitors.
- Liaise with insured parties and insurers where necessary.
- Ensure actions are carried out as per the task list within the Case Management System.
- Accurately record time.
- Complete dispute resolution processes.
- Process bills.
- Maintain all files within ISO 9001 guidelines.
- Ensure compliance with SRA Standards & Regulations.
- Adhere to Keoghs Values.
- Work in a target‑driven environment.
- Draft defences.
- Complete allocation questionnaires.
- Deal with disclosure and exchange of evidence.
- Complete listing questionnaires.
- Complete pre‑trial checklists.
- Instruct counsel.
- Draft CPR Part 18 questions.
- Draft CPR Part 35 questions.
- Draft counter schedules.
Working Hours
Monday to Friday 9am–5pm with 1 hour for lunch.
Skills, Knowledge and Expertise
Essential
- Experience of litigation and handling Credit Hire files with evidence of managing own caseload and/or assisting on high‑value cases.
- Education – at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable.
- Ability to use own initiative.
- Ability to plan and prioritise workloads.
- Excellent listening and verbal communication skills.
- Good telephone negotiation skills.
- Ability to follow work processes and keep to strategy.
- Ability to recognise when sensitivity and tact are required.
- Ability to make decisions.
- Ability to remain calm under pressure.
- Good IT skills including Word, Outlook and experience of a Case Management System preferred.
- Adhere to Keoghs Values.
Desirable
- Experience of handling PI claims.
- Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers).
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with our four values at the heart of everything we do. We are connected, we are dynamic, we are innovative, we succeed together.
Multi-Track Credit Hire File Handler in Bolton employer: Keoghs
At Keoghs, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in Bolton, our Multi-Track Credit Hire File Handler role provides access to comprehensive benefits including private medical insurance, flexible working options, and a commitment to personal development, ensuring that our team members thrive both personally and professionally while contributing to meaningful client outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Track Credit Hire File Handler in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work with credit hire cases. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to handling credit hire claims and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! Since you'll be dealing with third-party solicitors, being able to communicate effectively and assertively is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Multi-Track Credit Hire File Handler in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multi-Track Credit Hire File Handler role. Highlight your experience with litigation and credit hire files, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to handling high-value cases and how you can contribute to reducing spend for our insurer clients.
Showcase Your Skills:In your application, be sure to showcase your excellent communication and negotiation skills. We want to see how you’ve used these in past roles, especially when dealing with clients or third-party solicitors.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of credit hire files and litigation processes. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling RTA claims and conducting legal research. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience with managing caseloads and handling high-value cases. Be ready to provide examples of how you've successfully navigated complex investigations or negotiations. This will help demonstrate your capability to handle the responsibilities of the Multi-Track Credit Hire File Handler position.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the strategies they use against opponents, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Demonstrate Your Values
Keoghs values are all about being connected, dynamic, innovative, and succeeding together. During the interview, share examples of how you've embodied these values in your previous roles. This will help you align yourself with the company culture and show that you're a great fit for their team.
