At a Glance
- Tasks: Manage litigated RTA fraud cases and collaborate with claims handlers and lawyers.
- Company: Join the UK's largest counter-fraud team with a strong reputation.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real impact in fraud litigation while developing your legal skills.
- Qualifications: Experience in civil litigation and strong analytical skills required.
The predicted salary is between 35000 - 45000 € per year.
We are looking for an experienced, litigated File Handler to join our largest and longest‑established counter‑fraud team in the UK. The role focuses on managing Litigated RTA suspected fraud cases and working closely with claims handlers and lead lawyers to achieve commercially sound results.
Key Responsibilities
- Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work‑type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise the profile with clients
- Client Excellence
- Handling files in accordance with agreed client guidelines on a non‑delegated basis
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
- Technical Excellence
- Reporting to the insurer client throughout the lifetime of the claim
- Liaising with all appropriate parties on the case to carry out agreed investigations to meet the set strategy
- Compliance with all procedural and investigative deadlines
- Achieving the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable and utilising procedural tactical advantages where possible
- Undertaking advocacy where required and cost‑effective to do so
- Dealing proactively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all case‑management systems from opening to closure
- Adherence to file‑management policies
- Complying with the SRA Standards & Regulations
- Financial Excellence
- Be commercially aware by working in an efficient and effective manner
- Commercial awareness to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to our values
Caseload Types
- Bogus Passenger
- Staged/Contrived Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB Linked & Organised Crime
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location: Bolton, Parklands Office. Attendance at the office at least one day a week.
Skills, Knowledge and Expertise
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
- Experience in handling linked and organised fraud is desirable however not essential
- Experience of handling RTA pre‑litigated and / or litigated case load
- Understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Experience of time recording and billing systems
- Excellent IT skills
Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover
- Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Litigated File Handler Linked & Organised Fraud in Bolton employer: Keoghs
Join our esteemed counter-fraud team in Bolton, where we prioritise strategic excellence and client satisfaction. As a Litigated File Handler, you'll benefit from a supportive work culture that fosters professional growth, with access to comprehensive benefits including private medical insurance, flexible working arrangements, and a commitment to employee wellbeing. Our focus on innovation and teamwork ensures that you will thrive in a dynamic environment dedicated to achieving the best outcomes for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Litigated File Handler Linked & Organised Fraud in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in fraud or litigation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of RTA and fraud cases. Be ready to discuss specific strategies you've used in past roles. We want to see how you think and approach complex situations!
✨Tip Number 3
Showcase your advocacy skills! If you have examples of successful negotiations or case outcomes, share them during interviews. This is your chance to shine and demonstrate your technical excellence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Litigated File Handler Linked & Organised Fraud in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Litigated File Handler role. Highlight your experience in civil litigation and any relevant skills that match the job description. We want to see how you can bring value to our counter-fraud team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing litigated RTA suspected fraud cases and how you’ve achieved client satisfaction in the past.
Showcase Your Analytical Skills:Since the role requires high-level analytical skills, make sure to include examples of how you've successfully analysed evidence and developed case strategies in previous roles. We love seeing candidates who can think critically and strategically!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of civil litigation claims and the specific processes involved in handling litigated RTA cases. Familiarise yourself with the CPR and be ready to discuss how you've applied this knowledge in past roles.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical abilities during the interview. You might be asked to review a case scenario, so practice articulating your thought process on how you would approach evidence analysis and case strategy.
✨Client Care is Key
Highlight your experience in client care and how you've ensured client satisfaction in previous roles. Think of specific examples where you went above and beyond to meet client guidelines and expectations.
✨Be Commercially Aware
Understand the financial aspects of the role and be ready to discuss how you can contribute to profitability. Prepare to talk about your experience with billing systems and how you've achieved financial targets in the past.
