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- Tasks: Investigate and manage complex credit hire claims up to £25,000.
- Company: Join a dynamic team at Keoghs, focused on innovation and success.
- Benefits: Enjoy 25 days holiday, hybrid working, and a health cash plan.
- Why this job: Make a real impact while developing your legal skills in a supportive environment.
- Qualifications: Experience in credit hire and strong communication skills required.
- Other info: Great career progression opportunities and a vibrant team culture.
The predicted salary is between 36000 - 60000 £ per year.
Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from a tactical and strategic point, handling claims up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience, with the goal of significantly reducing overall spend for our insurer clients.
Department: Legal
Location: Bolton
Benefits:
- 25 days holiday per year, increasing with level of service (opportunity to buy & sell 3 days)
- Hybrid working – 1 day in the office, remaining 4 days from home
- Simply Health Care Cash Plan
- Pension contribution 5% Employee / 3% Employer
Key Accountabilities:
- Education: at least 3 GCSEs or equivalent, degree preferable
- Use own initiative, plan and prioritise workloads
- Excellent listening, verbal communication and telephone negotiation skills
- Follow work processes, maintain strategy, recognise sensitivity and tact
- Make decisions and remain calm under pressure
- Good IT skills including Word, Outlook; experience of a Case Management System preferred
- Experience of credit hire essential – at least 12 months exposure
- Technical knowledge to be developed
- Understanding of Pre Proceedings Credit Hire
- Life cycle of a file
- Common law and litigation principles
- Understanding costs and protective offers
- Preparing a case for litigation
Personal Development:
- Opportunity to develop a range of legal skills under supervision
- Career progression to other business units (litigated fast track, fraud, multi‑track work)
- Potential to move into deputy and team leader roles for leaders
Competencies:
- Effective communication
- Prioritising and organising
- Client skills
- Adaptability
- People skills
- Commercial awareness
- Drive to succeed
Working Hours: 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Hybrid role: 1 day in office, 4 days from home.
Experience, Skills and Qualifications:
- Experience of handling credit hire files with evidence of managing own case load
- Education: at least 5 GCSEs or equivalent, degree or LPC preferable
- Initiative, planning and prioritising, communication, negotiation skills, process adherence, sensitivity, decision making, calmness under pressure
- Good IT skills including Word, Outlook; case management system experience preferred
- Adherence to Keogh's values
Values: Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our values are: We are connected, We are dynamic, We are innovative, We succeed together.
File Handler Pre Litigated Tactical Credit Hire in Bolton employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land File Handler Pre Litigated Tactical Credit Hire in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. Practise common interview questions and think of examples that showcase your skills in credit hire.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Keep an eye on our job listings and make sure your application stands out by highlighting your relevant experience in credit hire.
We think you need these skills to ace File Handler Pre Litigated Tactical Credit Hire in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Credit Hire File Handler. Highlight your experience in credit hire and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about credit hire and how your skills align with our values. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Skills: In your application, be sure to showcase your communication and negotiation skills. Mention specific examples where you've successfully handled claims or managed a case load. We’re looking for proactive individuals who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Keoghs
✨Know Your Credit Hire Inside Out
Make sure you brush up on your knowledge of credit hire claims and the pre-litigation process. Be ready to discuss specific cases you've handled and how you approached them. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully negotiated or communicated with clients in the past. This will demonstrate your ability to handle sensitive situations with tact.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to make quick decisions under pressure. Be ready to share these experiences during the interview, highlighting your initiative and ability to prioritise workloads effectively.
✨Familiarise Yourself with the Company Values
Keoghs values are all about connection, dynamism, innovation, and teamwork. Research these values and think about how your personal work ethic aligns with them. Be prepared to discuss how you can contribute to a culture that thrives on collaboration and success.
