At a Glance
- Tasks: Lead a team to achieve technical development goals and provide training and support.
- Company: Join Keoghs, a leader in legal and claims solutions for the insurance sector.
- Benefits: Enjoy 25 days holiday, health plans, and discounts on various services.
- Other info: Opportunities for career growth and innovative projects await you.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in disease claims and strong communication skills are essential.
The predicted salary is between 40000 - 50000 € per year.
The Technical Supervisor will lead the team to meet the technical development objectives set for the team and each individual within the team. The Technical Supervisor’s role will involve providing supervision, technical support and training to the team. The Team Supervisor will also maintain a caseload of MOD NIHL matters.
Key Responsibilities
- Provide supervision, training and technical support to their team.
- Continue to handle a reduced caseload.
- Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Ensure effective communication with the team at all times.
- Assist with reviewing client complaints, taking action to resolve issues as swiftly and effectively as possible.
- Complete projects and process updates in order to improve current operating practices or to address specific client issues.
- Ensure compliance with the SRA Code of Conduct 2019.
Skills, Knowledge & Expertise
The successful applicant will ideally have the following skills:
- Experience in the file handling of disease claims (Essential)
- Technical sign-off on litigated NIHL matters £150K FA 250K HA (Essential)
- Proficient in all stages of the litigation process of disease claims (Essential)
- Excellent listening and verbal communication skills
- Demonstrate some prior experience of successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable)
- Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability (Desirable)
- Proficient in MS Office (Word and Excel in particular) and experience of using a Case/Claims Management system.
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme* (after successfully completing probation)
- Season Ticket Loan*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
About Keoghs
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
Technical Supervisor - Ministry of Defence & Noise Induced Hearing Loss in Birmingham employer: Keoghs
Keoghs is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive benefits such as a generous holiday allowance, health care plans, and opportunities for professional growth, employees are empowered to thrive in their roles. Located at the forefront of legal and claims solutions, Keoghs fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding careers in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Supervisor - Ministry of Defence & Noise Induced Hearing Loss in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to technical supervision and claims handling. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you’ve successfully led teams or projects in the past. Highlight your ability to develop others and drive results, as this is key for the Technical Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Supervisor - Ministry of Defence & Noise Induced Hearing Loss in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in handling disease claims and leading teams. We want to see how your skills align with the Technical Supervisor role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since effective communication is key in this role, use your application to demonstrate your listening and verbal skills. We love seeing examples of how you've successfully communicated with teams or clients in the past.
Highlight Your Technical Expertise:Don’t forget to mention your proficiency in the litigation process and any experience with Case/Claims Management systems. We’re looking for someone who can hit the ground running, so make sure we know about your technical know-how!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Make sure you brush up on your knowledge of noise-induced hearing loss (NIHL) and the litigation process. Familiarise yourself with the key responsibilities of the Technical Supervisor role, especially around compliance and technical support. This will show that you're not just interested in the job, but that you understand the nuances involved.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous experiences in supervising or training others. Think of specific examples where you successfully guided a project or improved team performance. This will demonstrate your capability to lead effectively in a technical environment.
✨Communicate Clearly
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will highlight your listening skills and ability to engage with the team and clients effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you would handle client complaints or technical challenges. Prepare by thinking through potential situations you might encounter in the role and how you would resolve them. This will showcase your problem-solving skills and readiness to tackle real-world issues.
